What would YOU do?

neil3k said:
Keep it.

Vodafone are ********
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I concur, I canceled my contract back in January as I was switching to O2 and they had still be charging me to this very day. Probably my fault for not reading my bank statements but still.
 
colinuk said:
I know its only a phone, but thats not the point, ring them and tell them about it. They may tell you its ok, keep it then all is well :)

Colin
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If vodaphone sent me a ferrari F1 in the post i wouldnt send it back. They have messed up my bill, customer service on the phone takes ages to get through then they talk in a load of jargon and in store customer service they are rude.

I waited more than 5minutes once in a branch because a woman was on the phone so someone that sounded like a mate, when she finished she walked off into the back. I walked out in disgust
 
Well, all i can say is if it was me id be ringing them to say what had happened, upto you if your happy to keep it if they have messed you around in the past.
 
I once bought a set of gold clubs for my dad, the company sent two sets. I did the nice thing and told them about it, they said they would send a courier round the next day to pick them up. Next came and nobody came to pick them up, so another phone call and said they would pick them up in 3days time and guess what nobody came to pick them up. I didn't phone back straight away this time, gave them an extra day to pick them up but nobody came so phone them up and said if you don't pick them up this time I'm selling them on. They never did come and pick up the golf clubs which were worth about £300.
 
i ordered a bike and had 2 delivered a few years back

feeling generous and scared that they would charge me for it i rang them and confessed

"oh right.. we will send a courier to collect it"


the courier never came , i ended up 200 quid up :D
 
Ring them and get a courier to collect it, then when they phone saying the courier came and you weren't in, say "but the courier collected it, he must have stolen it!". Problem solved.
 
What would I do? I'd slap the Mods of GD over the head! :D

I Thought we had a dedicated mobile forum?

This thread needs Pickfords imo. ;) :D
 
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