Whats the t-mobile customers phone number ?

apatia77 · 11 May 2006 at 10:25

Whats the t-mobile customers phone number ? Is there a free one if you have t-mobile phone.

spirit · 11 May 2006 at 11:24

150 from your mobile is free

T-Mobile 0845 4121121 0208 9704848 Customer Care; Fax: 0208 2142008
T-Mobile 07953 966150 0845 4121121 0808 1219999 Customer Care; or call 150 from T-Mobile handset; also 0845 4125000
T-Mobile 0845 4125000 01707 315000 Customer Services Director; Fax: 01707 311675

theres a whole bunch of numbers some are local like 0208 may or may not work

[DOD]Asprilla · 11 May 2006 at 21:39

They all take 20 minutes to get answered so take your pick.

LeperousDust · 12 May 2006 at 00:32

i thought 150 from any tmobile phone charged you 10p/min as per flext rules? So flext mins are used up whilst waiting in the queue and talking to the CS operator.

spirit · 12 May 2006 at 10:03

LeperousDust said:
i thought 150 from any tmobile phone charged you 10p/min as per flext rules? So flext mins are used up whilst waiting in the queue and talking to the CS operator.

Am I charged for calling Customer Services from my handset?
100% matches
No, you will not pay for the customer service call if you have dialled 150 from your handset.

TONY · 12 May 2006 at 22:12

I dialled 150 from my handset last week and got through without any waiting, although it might have just been good timing.

spirit · 12 May 2006 at 22:17

TONY said:
I dialled 150 from my handset last week and got through without any waiting, although it might have just been good timing.

i don't believe you.
Its either a lie or a miracle.

apatia77 · 13 May 2006 at 10:55

spirit said:
i don't believe you.
Its either a lie or a miracle.

heeeeee,
i dialed 150 from my phone 2 days ago and got connected straingh away as well, belive me or not, but was warned that waiting might take up to 20 minutes,

thats 2 miracles in one week

Xionic · 14 May 2006 at 03:40

LeperousDust said:
i thought 150 from any tmobile phone charged you 10p/min as per flext rules? So flext mins are used up whilst waiting in the queue and talking to the CS operator.

im a CSA for T-Mobile, Calls to CS from your handset arent charged on Flext or Relax and dont use any allowance,

on certain Online plans such as FreeTime Max or plans with the online discount (Self Serve) calls are charged at 50p/min (Max £5 per call), but only one those select few plans.

TIP:
The 2 quickest ways through the automated system are:

1 - through the lost&stolen path, Dial 150- Press 4 - Press 1 - Press 0 , though this does show on our system as a lost and stolen call, so be warned.

2 - doing nothing at all. once u hear the choices dont press anything, they will then be repeated twice more then youll be automatically transfered through to CS.

though neather of these affect hold time im afraid,

spirit · 14 May 2006 at 11:15

Xionic said:
im a CSA for T-Mobile, Calls to CS from your handset arent charged on Flext or Relax and dont use any allowance,

on certain Online plans such as FreeTime Max or plans with the online discount (Self Serve) calls are charged at 50p/min (Max £5 per call), but only one those select few plans.

TIP:
The 2 quickest ways through the automated system are:

1 - through the lost&stolen path, Dial 150- Press 4 - Press 1 - Press 0 , though this does show on our system as a lost and stolen call, so be warned.

2 - doing nothing at all. once u hear the choices dont press anything, they will then be repeated twice more then youll be automatically transfered through to CS.

though neather of these affect hold time im afraid,

I wonder, does anything like hammering *#*#*# do anything i heard on some systems it puts you through straight away! Anyone got that website on how to get through automatic phones quicker?

Aruffell · 15 May 2006 at 12:26

spirit said:
I wonder, does anything like hammering *#*#*# do anything i heard on some systems it puts you through straight away! Anyone got that website on how to get through automatic phones quicker?

Tis what we do at the work at The Link.

Just press 9, works a charm