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Whats the t-mobile customers phone number ?

Discussion in 'Mobile Phones & Tablets' started by apatia77, 11 May 2006.

  1. apatia77

    Mobster

    Joined: 25 Mar 2005

    Posts: 4,814

    Whats the t-mobile customers phone number ? Is there a free one if you have t-mobile phone.
     
  2. spirit

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,884

    150 from your mobile is free

    T-Mobile 0845 4121121 0208 9704848 Customer Care; Fax: 0208 2142008
    T-Mobile 07953 966150 0845 4121121 0808 1219999 Customer Care; or call 150 from T-Mobile handset; also 0845 4125000
    T-Mobile 0845 4125000 01707 315000 Customer Services Director; Fax: 01707 311675

    theres a whole bunch of numbers some are local like 0208 may or may not work
     
  3. [DOD]Asprilla

    Capodecina

    Joined: 10 Nov 2003

    Posts: 14,034

    Location: Surrey, by the river

    They all take 20 minutes to get answered so take your pick.
     
  4. LeperousDust

    Soldato

    Joined: 4 Nov 2003

    Posts: 5,733

    Location: Edinburgh

    i thought 150 from any tmobile phone charged you 10p/min as per flext rules? So flext mins are used up whilst waiting in the queue and talking to the CS operator.
     
  5. spirit

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,884


    Am I charged for calling Customer Services from my handset?
    100% matches
    No, you will not pay for the customer service call if you have dialled 150 from your handset.
     
  6. TONY

    Wise Guy

    Joined: 29 Apr 2004

    Posts: 1,525

    Location: Birmingham, uk

    I dialled 150 from my handset last week and got through without any waiting, although it might have just been good timing.
     
  7. spirit

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,884

    i don't believe you.
    Its either a lie or a miracle. :p
     
  8. apatia77

    Mobster

    Joined: 25 Mar 2005

    Posts: 4,814



    heeeeee,
    i dialed 150 from my phone 2 days ago and got connected straingh away as well, belive me or not, but was warned that waiting might take up to 20 minutes,


    thats 2 miracles in one week :D :D :D
     
  9. Xionic

    Hitman

    Joined: 1 Feb 2006

    Posts: 627

    Location: Rotherhan, UK

    im a CSA for T-Mobile, Calls to CS from your handset arent charged on Flext or Relax and dont use any allowance,

    on certain Online plans such as FreeTime Max or plans with the online discount (Self Serve) calls are charged at 50p/min (Max £5 per call), but only one those select few plans.

    TIP:
    The 2 quickest ways through the automated system are:

    1 - through the lost&stolen path, Dial 150- Press 4 - Press 1 - Press 0 , though this does show on our system as a lost and stolen call, so be warned.

    2 - doing nothing at all. once u hear the choices dont press anything, they will then be repeated twice more then youll be automatically transfered through to CS.

    though neather of these affect hold time im afraid,
     
    Last edited: 14 May 2006
  10. spirit

    Wise Guy

    Joined: 18 Oct 2002

    Posts: 1,884

    I wonder, does anything like hammering *#*#*# do anything i heard on some systems it puts you through straight away! Anyone got that website on how to get through automatic phones quicker?
     
  11. Aruffell

    Soldato

    Joined: 29 Dec 2004

    Posts: 5,653

    Location: Chatham, Kent

    Tis what we do at the work at The Link.

    Just press 9, works a charm :)