Whats wrong with my router

[loopylou]

I have just moved in the last couple of weeks and ever since i have been in the new place my router has been playing up. Whenever we try and connect the laptop or PC to it, it either cannot see the wireless network or will connect to it with limted or no connectivity - can't aquire network address.

When we connect via the ethernet cable the internet will drop out (i think this is a completely different issue as we have had problems with our phone line). But sure if there is a fault in the phone line we still should be able to connect to the router?

I'm using the BT Home Hub router. Can anyone give me a list of things that I should check, before I resort to calling the BT helpline.

 

[tolien]

Do you have another router that's better than the Home Hub? It really is a heap of junk.

If it's losing sync every time you hook a network cable to it, then it sounds like it's kaput.

 

[swinnie]

When I moved my router kept playing up all it took was a reset of the router and a move to DHCP assigned IP Addresses. I don't rate the BT HomeHub Routers.

 

[loopylou]

Well after 30 mins on the phone to BT last night and then running loads of tests the fault is inconclusive, and they will get an engineer to call me.