I had a heat pump and non heat pump ID.3 side by side for a week, the most obvious difference between heaters was literally the PTC starts heating the cabin instantly at max.. the heat pump took noticeably longer to get going maybe 30 seconds, but took about a minute to reach the same output, and generally also had a cooler feeling cabin for the same climate temperature, however, when you look at the energy usage of the car sat their with just the heating on with a 10C external temp, the heat pump ID.3 was .7kw less..
Tesla went from a PTC to Heatpump in the Model 3, the Heatpump had a much higher output than the PTC as well, but people did tests and showed the Heatpump takes a while to get going vs the PTC, then it overtook it due to the higher output spec..
Here's the extreme example at -20F: