You'll never make as much money as a techie writing, managing or controlling software. My perspective was around selling it where 500k per year is possible if you are good and work in the right organisation.
Where is the money at these days in computing?
- Thread starter kwerk
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You'll never make as much money as a techie writing, managing or controlling software. My perspective was around selling it where 500k per year is possible if you are good and work in the right organisation.
Man of Honour
Tell me about it - when I call our service desk, it's like trying to get blood out of a stone, no personality either. The fact I know what the problem is, and the fact they have to raise a ticket, and get it escalated before resolving my issue 3 days later is also a pain - but that's just corporate IT politics for you.
Man of Honour
Or run your own consulting firm!
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We got rid of a 'help desk' 2 years ago... we all said don't get rid of it we need it... now it's been implimented again (service desk this time) because they realise they made a mistake. The helpdesk did remote diagnostics.... now all the service desk is here for is to log tickets and follow up.
We all said don't do because of xyz it and they did it. Power goes to peoples heads sometimes. We have to log tickets now too and if they are not on the system we can't deal with it for the simple fact is... someone loves stats.
It's all about the stats even though you might think you can do it or whatever.. always some power hungry people.. i'm the boss do as you are told attitude.
Makes me angry and depressed sometimes thinking about it. I do 1st/2nd and 3rd support calls.
.....It's about time I got out but just scared of the other side of the fence.
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Man of Honour
I can understand the need for measuring the service level performance - but why not just have staff on the service desk with the skills for some basic IT competency? Grrrr. Because everything is locked down, you cannot even fix it yourself which is most frustrating. I think I've probably broken every corporate IT guideline where I work, but it means I can work more efficiently. And being a business improvement specialist it drives me potty when I see inefficiencies not being addressed!
What would you want to do instead? Nothing stopping you from doing something else if you have the skills and work experience. It's hard to jump ship - I went from working for a small specialist IT/Telecomms/Electronic Engineering company travelling around the world doing projects to working in the corporate world in a massive FTSE100 company at a middle management position - out of frying pan into the inferno of hell! Still, learned a lot that way, and really pushed me out of my comfort zone but did better thanks to it.
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Permabanned
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I can understand the need for measuring the service level performance - but why not just have staff on the service desk with the skills for some basic IT competency? Grrrr. Because everything is locked down, you cannot even fix it yourself which is most frustrating. I think I've probably broken every corporate IT guideline where I work, but it means I can work more efficiently. And being a business improvement specialist it drives me potty when I see inefficiencies not being addressed!
... Not long now and the boss has decided to move us around every 2 months... we don't even have the staff to cover sickness or annual.
It's not a good place to be at the moment..
"inefficiencies not being addressed"
... yep we get that all the time too...someone needs to pull me out! pronto... or hang on and hope that everything will be OK. Got a big project on at the moment too... a 2 year one so all the old IT gone AWOL for the new project leaving us with no1 on the ground.
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Soldato
Selling the stuff, of course. I have no doubt the chaps in my firm's sales team earn several orders of magnitude more than me in bonuses alone. If they didn't I'd have no clients to visit and therefore no job!
Soldato
I can remember back "in the day", one of our salespeople got a Lotus Elise for selling a customer an STM1 leased line, what bonus did I get for getting it installed and setting it all up! (I guess you can imagine) 
Looking back, it was daft behaviour, I get that. I certainly didn't take the mick like that at Uni (well, in lectures at least) but when you're young you think you know it all.
Soldato
but when you're young you think you know it all.
That's just part of being young
Good to hear you carried on to Uni, you working now or still at Uni?
Most, if not all, technology graduate schemes in the city were paying £35-37k graduate starting salary when I graduated in 2007 so they are definitely £40k+ now (not including any golden hellos here). I wouldn't be surprised if they were £45k in some cases now that the bonus culture has been trimmed.
I disagree. I only graduated less than 6 years ago and all of the companies I've worked for are non-IT (3 of them) and I experienced a rapid rise in basic salary as well as big bonuses. The type of firm you work for is important but your quality of work is what progresses your career.
That's just part of being young
Good to hear you carried on to Uni, you working now or still at Uni?
Working away mate, convincing myself that the rest of life isn't all 6am starts and paying bills.
Soldato
Are you talking big 4?
Soldato
the rest of life isn't all 6am starts and paying bills.
Do you want the good news or the bad news
Sorry should have made my comment clearer
By "in the city", I meant any investment bank or job in finance etc - anything from small HFT/prop houses to mahusive investment banks. My career has mainly orientated around that sort of firm, from one of the biggest investment banks as my graduate job (only 1 year spent there) to a small 70 person prop trading house.
Soldato
London and Zurich.
Thought Zurich, as you mentioned banking
I'm tempted to see what positions they have up in Zurich, as I don't have any financial experience, but would really like it. Adds to my industry experience.