Where'd Fractal go?..

phr4n · 13 Dec 2012 at 02:50

If I'm not allowed to ask this by all means delete the thread.

I've been waiting till the budgetary moons aligned to afford me a Fractal Arc Midi. Been to check to see if OcUK got the window extra for it that fractal were due to ship in October to find that there is no stock of any Fractal cases and barely any listings remaining.

They coming back or should I look for something else?

*Checked Fractals website and OcUK are listed as a reseller there.

Apem · 13 Dec 2012 at 11:24

Been asking this a while not got a responce from rjk

Yaayuh! · 13 Dec 2012 at 11:55

Possibly a supply dispute. That's my guess anyway.

RogerMesenseless · 16 Dec 2012 at 15:28

I was looking to buy a Define Mini from here, but the only case that's listed is the R4 :confused:

King Damager · 16 Dec 2012 at 16:58

I've flagged this for 5UB to look at. Hopefully he'll get around to it when he's next in the office.

kd

Antony101 · 16 Dec 2012 at 17:44

I was informed it was due the the bad condition many of Fractals cases arrived in to OcUK.

fiveub · 17 Dec 2012 at 10:23

rjkoneill said:
nope

quality declined and returns went up.

the brand doesn't support us and transit damage increased due to flimsy product design

we have hundreds of cases in stock instead

That is basically the answer.

Porceliamone · 17 Dec 2012 at 10:29

My Arc Midi is rock solid. Flimsy product design? :confused:

King Damager · 17 Dec 2012 at 10:46

They have unfortunately been known as a company to have poorer QC than some other companies.

Doesn't surprise me too much.

kd

Rexton · 17 Dec 2012 at 11:36

My R4 is rock solid too, couldn't fault the build quality at all.

Having said that I have heard numerous stories about their bad quality control, as well as parts being arrived dented/broken.

OcUK mustn't be the only ones running into trouble with them, barely anyone is getting new stock from them.

Ace Modder · 17 Dec 2012 at 21:44

Fractal have a lot of damage and poor quality issues.

Fractal improved upon the packaging (foam inserts) but the damage % rates didn't fall. I made the decision to delist them as the cost of replacements and collections etc was making it a fruitless product to sell.

Bacon? · 18 Dec 2012 at 10:38

*never mind*

olivier renault · 19 Dec 2012 at 00:38

What a damn shame. The R3/R4 are brilliant.

mmj_uk · 19 Dec 2012 at 00:53

My experience with their support is top notch.

They sent me out some new fan blocker upper things or whatever they're called because the sound proofing on the ones that came with the case looked like they had been stuck on by Stevie Wonder.

It would have been nice if they had taken a bit of extra care with them however, they must be whipping the people working on their assembly line too hard...

Something Else · 19 Dec 2012 at 01:03

shame, was considering buying a second arc mini to mod

BrianB · 19 Dec 2012 at 04:40

I've read a lot about production issues with Fractal, my Arc Midi is spot on though it's a real shame. Best case I have owned quality and innovation wise.

I can understand why overclockers have decided to drop them, determined to get my side window though but now have to buy it elsewhere.

Probably arrive without the acrylic though and have to send it back.

pyropetepete · 19 Dec 2012 at 07:24

Have to Agree with Ace Modder, i shoped else where and went through 4 cases to get the right one that worked. Shocking

MikeTimbers · 19 Dec 2012 at 10:11

Victims of own success then. My Arc Midi is ace and my favourite case. Shame.

kthula666 · 28 Dec 2012 at 02:17

Love my Fractal Define XL fav cae

rids57 · 28 Dec 2012 at 10:50

I must have been one of the lucky ones, my Arc Midi was perfect and I've just been waiting for the windowed side panels to go on sale. Looks like I'll have a long wait