why are local councils so incompetent?!

SPG · 7 Dec 2013 at 19:44

Theophany said:
One would assume it has something to do with their recruitment policy. And the fact that when pay is peanuts, more often than not only monkeys will work for them.

[/dick]

No the only people who councils employ are failed school leavers and graduates with history degrees or they cry so much at every criticism they need a hug.

Efour · 7 Dec 2013 at 20:23

Jez said:
This.

Have you ever been to a public sector office? The pay and conditions are such that you will get a certain type of people working there, and a certain atmosphere within the offices which leads to very low productivity or attention to detail.

so true x2

Goberpiles316 · 7 Dec 2013 at 20:24

I don't understand how you can have so many issues with Council tax over a ten year period with different Council's sounds more to the story here then them simply getting it wrong, I have paid Council tax for 17 years and never had an issue with three Councils, direct debit and all paid with no issues or fuss.

scorza · 7 Dec 2013 at 20:25

I've always found local councils to be very competent with their council tax operations until this year when they mucked up my bill like the OP. Co-incidentally this is the first year of a Capita outsourced operation for council tax :rolleyes:

MrMoonX · 7 Dec 2013 at 20:27

Goberpiles316 said:
I don't understand how you can have so many issues with Council tax over a ten year period with different Council's sounds more to the story here then them simply getting it wrong, I have paid Council tax for 17 years and never had an issue with three Councils, direct debit and all paid with no issues or fuss.

Exactly this!

Goberpiles316 · 7 Dec 2013 at 20:31

If a court summons has been issued that's gone past the point of reminders of which you would receive at least 2/3 to your home address and its been passed to a bailiff, Councils don't tend to simply pass a case to a bailiff for one missed payment??

muon · 7 Dec 2013 at 22:40

Never had an issue here either. Direct debit also means that it isn't really possible to have a missed payment unless you didn't have enough cash in the account.

Surely after the first supposed missed payment you set the direct debit up again?