Why do different ISPs make a difference?

mpj88 said:
Thanks for input. Had a quick look at zen but seem to be £10/month more than same service from plusnet so will give them a shot.
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Make sure to try cashback sites, though they are a pain as you have to wait and then chase or claim within a timeframe. If you have access to those discount portals through work, try that. But if you cba with any of this, give them a phone, you'll be surprised that your call is answered within a minute by a British person in Leeds who is helpful :eek:
 
In passing, does anyone else think that most companies are overcharging for fibre?

Similar prices used to include a landline. That fact seems to have conveniently been forgotten.
 
mpj88 said:
Yes I do try to bear this in mind regarding reviews as its what i think when someone post on a facebook group saying is anyone else's wifi down....
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I've had prior experience with vodafone a few months ago and their networking was horrible. There are many threads about it but basically many people get routed due to capacity decisions rather than performance (Many complaints are from midlands/south going to Edinburgh gateways because this increases ping by a huge amount as you have to double back to get to london). It was also discussed by a few people in these forums as well.

Any experiences of Vodaphone Broadband?

Currently on Plusnet 38?mbps + phione line, FTTC It works fine for me but they jacked the price up from £23 to £26 per month a few months back, ...and won't do me a deal. My contracts up next month and I see Voda are doing twice the speed for £25 per month - that would actually be usefull as I...
forums.overclockers.co.uk forums.overclockers.co.uk

forum.vodafone.co.uk

Ping/Latency way higher Gigafast 900

I used to get 5ms ping to London (from Coventry), now I am being auto connected to Edinburugh and I get 15 ping to there, when I try to speedtest to London or even right next to me in Leicester I am getting pings above 22...I called in and they just said "they added new servers and there's...
forum.vodafone.co.uk forum.vodafone.co.uk
 
SpellowHouse said:
In passing, does anyone else think that most companies are overcharging for fibre?

Similar prices used to include a landline. That fact seems to have conveniently been forgotten.
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I haven't looked too much into it but I think it's generally very fair.

If you look at the prices ISPs currently pay: https://www.openreach.co.uk/cpportal/updates/briefings/ultrafast/nga2010822

e.g. If we take the 500 Mbps package. That's £19.30. BT currently offer 500 Mbps for £34.99 but that has VAT added on so in reality they charge £27.99. That works out around £8.70 proft a month at a bare minimum with zero overheads. Over 24 months they will make about £208.

However you have to factor in migration charges on that site that range from £30 all the way up to £78 for new install pricing. Worst case for them it's £130 profit over 24 months or £5.42 a month. We haven't even gotten into the cost of buying and developing the router, getting hundreds of thousands made and shipped, over 50,000 jobs, the buildings and anything else. Pretty sure if you spread that out BT is likely making if I was to be kind about £3 profit a month or £72 total over the cost of the contract.
 
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Vodafone full fibre via City Link, I couldn’t wait to ditch them. Great for the first few months then constant problems where the modem would flash Red loss of signal lasting 30 seconds but could happen 10 times an hour.

Customer support an auto bot get past that and an offshore call centre working from a script, don’t go there
 
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