Why is my internet so slow? Quick Fixs?

mr tommo · 2 Jan 2009 at 21:12

Over the last week Ive noticed that anything I do on the internet takes ages. Watching streamed videos isn't possoble unless I have a couple of hours to spare, loading threads with pictures in is horrendously slow and trying to download any programs is something I can only dream of.

Ive run CCleaner and that hasn't helped at all. The computers only a month old so the Hard Drives not full or anything like that.

Is there anything else I can do?

(edit - Apart from re-installing the internetz before anyone suggests somthing equally stupid

)

Edit 2 - *Fixes

Ghosteh · 2 Jan 2009 at 21:13

Contact your ISP? Maybe something up with your line if everything is running slow.

mr tommo · 2 Jan 2009 at 21:14

Is there anyway to check my connection?

Sinque · 2 Jan 2009 at 21:14

You sharing your internet or is someone stealing your wireless possibly?

Stretch · 2 Jan 2009 at 21:16

mr tommo said:
Is there anyway to check my connection?

www.speedtest.net

mr tommo · 2 Jan 2009 at 21:16

No the wireless is secure.
This computer is connected to the router so its not a wireless problem either

dangerstat · 2 Jan 2009 at 21:17

I read this in GH it might help...

Aparently if there is a kink in your ethernet cable, the tiny packets can travel as quickly as they normally can, so best straightening it out and trying again

Strife212 · 2 Jan 2009 at 21:18

Unplug router for 5 minutes then plug it back in

Rainmaker · 2 Jan 2009 at 21:20

Line stats, including SNR and attenuation? You can get them from your router's gui, usually at:

http://192.168.1.1
http://192.168.0.1 or
http://192.168.1.254

Who are you with? What type of service is it (ADSL, ADSL2, ADSL2+)? Have you tried a different browser, or a different PC even? If you're with the likes of BT, Orange, AOL, Pipex or Tiscali though, don't bother with the above steps. Just migrate lol

Kell_ee001 · 2 Jan 2009 at 21:21

mr tommo said:
Is there anything else I can do?

Could try the right forum

mr tommo · 2 Jan 2009 at 21:23

Erm... I only understood the last sentance that you wrote -

Im with BT.

Aod · 2 Jan 2009 at 21:28

mr tommo said:
Erm... I only understood the last sentance that you wrote -

Im with BT.

Ah, BT is punishing you for being a BT customer by throttling the crap out of your connection.

poor you

mr tommo · 2 Jan 2009 at 21:33

Are those results bad then? I don't know what they mean

For example. Im currently downloading Safari as someone suggested using another browser and the transfer rate hasn't gone over 10 KB/Sec.

Last week I had no problems at all.

Cambofrog · 2 Jan 2009 at 21:36

Ghosteh said:
Contact your ISP? Maybe something up with your line if everything is running slow.

Preferably through your ISPs support newsgroups.

They are pretty good on Virgin Media, not sure about BT.

kinetic747 · 2 Jan 2009 at 21:38

Something is seriously wrong, I suggest you contact BT.

This is my result, also with BT.

mr tommo · 2 Jan 2009 at 21:42

Right im getting on the phone to them now, thanks for that

Rainmaker · 2 Jan 2009 at 21:56

Yeah BT are woeful, no doubt about it. But even for them, that's poor lol Those speeds don't even qualify as broadband, so they're obliged to sort it out for you

If you're not in contract and have anything resembling a decent line, I'd migrate if I were you.

mr tommo · 2 Jan 2009 at 22:06

Im on hold to them atm. Unfortunately I still live at home with parents and they refuse to change internet provider because its easier just using BT for everything :rolleyes:

Well... It seemed to speed up a little bit while I was on the phone to them, no its gone back to normal. Apparently Ive got to wait up to 48 hours for the faults department to contact me... Here BT, Have a big fat Rolleyes :rolleyes:

Cambofrog · 2 Jan 2009 at 22:24

mr tommo said:
Im on hold to them atm. Unfortunately I still live at home with parents and they refuse to change internet provider because its easier just using BT for everything

Could just be a temp local problem mate. Happens with all ISPs.

I know it's a bummer, but probably not the best time to contact them (it's a bit late).

Do BT have support newsgroups?

VMs support newsgroups are OK, but the employees finish at 10.00pm, maybe the same with BT?

mr tommo · 2 Jan 2009 at 22:31

What's a support Newsgroup? I wasn't ignoring your idea earlier on I just didn't know what it was and wanted to get on the phone incase they closed.