Why is Paypal CS so ****!

MiNxYyY · 22 Feb 2010 at 16:08

Just phoned every number on the PP website and got the same automated bloke everytime, and it doesn't even let you speak to an actual person!

Im trying to verify my account with my bank and waiting for them to take charges from my account but its been 11days now and i have re done them twice.

Has anyone got a number where i can talk to an actual person?

Sinque · 22 Feb 2010 at 16:23

They're busy taking other peoples money.

trent · 22 Feb 2010 at 16:27

there is a way to speak to someone you have to go through all the automated menus.

4T5 · 22 Feb 2010 at 16:27

Sinque said:
They're busy taking other peoples money.

Great First reply Dude. :cool:

Gaypal suxs, Fact.

MiNxYyY · 22 Feb 2010 at 16:28

I did, it said main menu or agent, i chose main menu and i couldn't get to a person, so i tried the agent and also couldn't get to talk to an actual person . .

PiKe · 22 Feb 2010 at 16:40

Hammer star until someone answers.

Liquidfox · 22 Feb 2010 at 16:45

http://***********.com/companysearch.php

Tap in paypal, you'll get all their numbers. Mostly abroad however.

EDIT: Nevermind, forgot OcUK don't like that site lol

Guest2 · 22 Feb 2010 at 16:55

Paypal sucks balls but is needed.

2 weeks ago week i bought something off ebay for £50. My paypal account has the primary bank account as my cash card. I had only £30 in the cash card (due to money not going in on time) so my account went into red, then came out my debit card (the backup account)
I will get a nice £30 charge from Nationwide for my troubles.

A week later i bought something for £15, it automatically came out my secondary account -debit card. Fantastic!

ShakenNstirred · 22 Feb 2010 at 16:57

strange, they must have changed the way they deal with calls
as everytime i have had to phone them i have spoken to someone

Guest2 · 22 Feb 2010 at 17:09

ShakenNstirred said:
strange, they must have changed the way they deal with calls
as everytime i have had to phone them i have spoken to someone

Really? damn, when i called a few years ago I was put on hold for 30 minutes, then ended up speaking to an automated machine

PhillyDee · 22 Feb 2010 at 17:27

Found PayPal CS to be excellent.

Yas786 · 22 Feb 2010 at 17:41

PhillyDee said:
Found PayPal CS to be excellent.

Same here...for me they have been spot on...never had an issue talking to an actual person as well.

Thebug · 22 Feb 2010 at 18:39

02086053000 option 1 during office hours - when it asks you to type in your number on your account keep pressing hash and it gets fed up and transfers you to a cs agent.

tbs · 22 Feb 2010 at 18:48

I hate it that you have to say what you want instead of pushing the buttons. I was ill and my voice did no sound great saying the words, I sat there repeating the words until it gave me the options to press the button haha! Then I got through no problems (on 3/4 occasions) when I called them up to tell them my verify amount.

Prof. Cheese · 22 Feb 2010 at 23:58

Have had no problems with their phone service, but the company itself is institutionally corrupt.