Why was my thread closed?

[Slaine36]

Who closed my thread here http://forums.overclockers.co.uk/showthread.php?t=18177517 and more importantly why?
I guess because of a little spat between two posters?. If the Moderators don't like people's attitudes, deal with them directly and not close innocent threads. The topic was only posted this morning and I would have expected it to stay open more that just a few hours. Needless to say I'm a little annoyed!

I have asked the members for some help and it has been closed without my permission and without consulting me. Very rude in my opinion!.

Can someone please re-open it so I can get the help I'm asking for?

Oh, and I would have preferred to send a message to the Moderating team but I see messaging is disabled to I have done it this way!

 

[james.miller]

next time if you need support for your OcUK bundle

there is a customer support section on the forums.
you will speak directly to OcUK technical staff who will be able to assist you.

that, probably. but silly really but yeah if you have a pre-built machine then you should be asking in the CS forum

here's the link to the correct forum
http://forums.overclockers.co.uk/forumdisplay.php?f=119

 

[Slaine36]

I already tried that route but like I said in the closed thread they didn't get back to me and I thought this way, asking someone with the same bandle might provide another avenue to do down

 

[rjk]

the thread was closed because you were pointed towards an official OcUK support channel
the thread was not deleted, the information you required was posted there for you to act upon.


if you wish to report a question to the moderating team then please use the report to moderator function and dont create another thread to ask why a thread was closed.

Edit* i have just checked your thread from the RMA forum which i have replied to.
you updated your bios like the product description tells you not to do.
you were provided with overclock settings for the bundle anyway.

OcUK are in business to make money, having the specific overclock settings of each bundle posted on the forum publically is not really the best way to go about it.

 

[scotty365]

@Slaine36

The best way that I can see is to do a bit of research from the forums - there are even some tutorials specific to overclocking your processor to make it easier.
After that you can always post specific questions if you get into difficulties.
It really isn't an arcane art that you have to be some sort of initiate to understand - your bundle is even a proven 4.0Ghz overclocker.
Once you take some time to learn then you will wonder what all the fuss was about, you might even enjoy it like I do.

 

[scubes]

i had a good conversion with a fella this morning called SONNY i explained to me that the best cooler for the bundle im interested in was the megahelm that came with the bundle and not the new noctua if this is the advice they give i cant wait to get help with the bundle if needed friendly advice goes along way with me. exellent.

 

[Slaine36]

the thread was closed because you were pointed towards an official OcUK support channel

Like I said previously I am waiting for a reply from you guy's. I emailed your support ppl without reply (Craig S and Rob G on 22/7/10).

if you wish to report a question to the moderating team then please use the report to moderator function and dont create another thread to ask why a thread was closed.

Where exactly is this function? ... Do you mean the 'report' button next to each post? .. If so this button is to be used for the following "Note: This is ONLY to be used to report spam, advertising messages, and problematic (harassment, fighting, or rude) posts". So there's no visible way to contact you guy's apart from posting a new thread.

Edit* i have just checked your thread from the RMA forum which i have replied to.
you updated your bios like the product description tells you not to do.
you were provided with overclock settings for the bundle anyway.

Yes I know i messed up by updating my bios. Yes i didn't take notice of the disclaimer. My fault , agreed.
Can I ask (or even suggest) why don't you include (on a floppy, email, write down whatever) the O/C settings from a persons bundle so if they fail to read the small print like me and update their bios, at least thay will have a backup to fall back on. I think this suggestion should really be acted upon (even if us customers have fo pay a few ££'s more for peace of mind. I would have)

@ mrix , Thanks for pointing that thread out to me buddy. I'll give it a try when I get a minute (got the settings saved to a text file)
@ scotty365 and the other guy's, thanks for your help and suggestions. It's appreciated.

 

[FabienO]

Yes I know i messed up by updating my bios. Yes i didn't take notice of the disclaimer. My fault , agreed.

Can I ask (or even suggest) why don't you include (on a floppy, email, write down whatever) the O/C settings from a persons bundle so if they fail to read the small print like me and update their bios, at least thay will have a backup to fall back on. I think this suggestion should really be acted upon (even if us customers have fo pay a few ££'s more for peace of mind. I would have)

OcUK are in business to make money, having the specific overclock settings of each bundle posted on the forum publically is not really the best way to go about it.

You paid for the OC, not an OC manual.

 

[mrix]

re:

@ mrix , Thanks for pointing that thread out to me buddy. I'll give it a try when I get a minute (got the settings saved to a text file)

I spent a few days testing those settings and all should be totally fine

Cheers
mrix