Wifi connection in Windows 7 showing 'no internet access'

mrochester · 16 Jul 2015 at 11:25

Hi all

After working for no problem for a period of time, my Windows 7 PC's wifi connection will randomly stop working and show the error 'no internet access' despite having worked just a second earlier. I've tried pulling the plug on the router, uninstalling and reinstalling the wifi adaptor driver but other than that, I'm stumped as to how to stop it from dropping the connection in the middle of using it.

This is a brand new installation of Windows 7 and either disabling and re-enabling the wifi adaptor or restarting the computer fixes the issue again, temporarily.

Does anyone know how to fix this so that it doesn't drop the connection? What else can I check?

Many thanks

M.

cuke2u · 16 Jul 2015 at 11:32

Perform a factory reset of the router, and/or update the firmware?

Steveocee · 16 Jul 2015 at 11:38

If it is showing as being connected by wifi but just having no internet access then this would point more to an ip related problem.
I've known windows do this when it doesn't have DNS before.

Try assigning a static IP to your PC and see if it continues to do it.

No point factory resetting a router as it'll only lose it's setting sand cause you bigger problems.

mrochester · 16 Jul 2015 at 12:15

I've tried assigning a static IP address but that also hasn't been sufficient to get it working. I think a total router reset might be in order.

mrochester · 16 Jul 2015 at 12:26

Well what I've done now is plug my old DLink TalkTalk router into the newer Sky router and I'll connecting wirelessly to the TalkTalk rather than the Sky router, which is the one that keeps on dropping the connection. I'll see if that's any better (it gets a strong signal for a start).