WiFi no longer connects :(

G18241 · 20 Apr 2013 at 00:06

Ok factory reset my phone to just start from scratch and still nothing

Gilly · 20 Apr 2013 at 01:02

Does your router have a connection log? Are you able to specify a static IP then?

G18241 · 20 Apr 2013 at 08:31

Gilly said:
Does your router have a connection log? Are you able to specify a static IP then?

I set a static ip the other day...it connected but then nothing loaded at all until I switched back to 3g...and 2 tablets a laptop and the gfs phone works fine.

The only thing I can think is that I rooted this phone...but then did an ota update...I still have the superuser icons...but the phone isnt showing as rooted...but the kernel is identical to the gfs and hers works fine

Martini1991 · 20 Apr 2013 at 09:06

I once had a problem where android devices wouldn't connect to the wifi, I enabled the guest account on my Wifi so it was broadcasting two SSID's and suddenly they'd start connecting.

G18241 · 20 Apr 2013 at 13:43

Martini1991 said:
I once had a problem where android devices wouldn't connect to the wifi, I enabled the guest account on my Wifi so it was broadcasting two SSID's and suddenly they'd start connecting.

Nopes no luck.

Luckily im on 3 and unlimited 3g so its not THAT big a deal...but it should work

Gilly · 20 Apr 2013 at 20:31

Is this true of all wi-fi you've tried to connect to? Or just your own?

G18241 · 21 Apr 2013 at 17:32

Gilly said:
Is this true of all wi-fi you've tried to connect to? Or just your own?

Only been able to really try with ours, and another that comes up that has no protection on, we dont have it at work or anything so pretty limited to where i can actually use it

Rabtech · 21 Apr 2013 at 17:58

What router is it? If it's one with a dual WPA/WPA2 encryption, then set it WPA2-AES only. Should work fine. If it's a BT Homehub, then have a bug where a wireless devices gets blacklisted for no reason, only way out is a factory restore of the router itself.

G18241 · 21 Apr 2013 at 18:58

Rabtech said:
What router is it? If it's one with a dual WPA/WPA2 encryption, then set it WPA2-AES only. Should work fine. If it's a BT Homehub, then have a bug where a wireless devices gets blacklisted for no reason, only way out is a factory restore of the router itself.

It is a BT Homehub, how does one factory restore a router? :/

Rabtech · 21 Apr 2013 at 20:11

http://bt.custhelp.com/app/answers/...reset-my-bt-home-hub-to-its-factory-settings?

Don't forget to set your wireless to WPA2-AES when done, saves you a lot of hassle in the long term - use exactly the same wireless key too.

geekman · 21 Apr 2013 at 20:50

I'd go to a public place with free wifi and see if it connects to that. I've seen phones with hardware wifi faults but it's extremely rare, far more likely it just doesn't like the settings on your router.

G18241 · 22 Apr 2013 at 09:26

Rabtech said:
http://bt.custhelp.com/app/answers/...reset-my-bt-home-hub-to-its-factory-settings?

Don't forget to set your wireless to WPA2-AES when done, saves you a lot of hassle in the long term - use exactly the same wireless key too.

Will give that a try once ive tried it out on a different wifi when i can find one

G18241 · 2 Jun 2013 at 09:58

Ok bumping this back up guys as still no luck

Tried everything mentioned so far...any more ideas?

Uhtred · 2 Jun 2013 at 10:48

try putting it into airplane mode? you could always send it to Samsung.

G18241 · 2 Jun 2013 at 11:09

Uhtred said:
try putting it into airplane mode? you could always send it to Samsung.

did nothing

I can connect to a static IP, but then nothing ever loads >_<

Will have to unroot it before sending to samsung, seeing as i still have superuser access, but the phone isnt actually rooted, no idea how that happened >_< haha