Win7 BSOD Issues

JCX50

JCX50

JCX50

Associate
Joined
18 Oct 2012
Posts
665
Evening ladies and gentlemen,

I have been having some very strange issues with BSOD at the moment on my Windows 7 Professional N x64 PC. It only seems to happen when its idle on the desktop and never when gaming. (Even though once I left it on the WoW title screen and it crashed.)

Downloaded BlueScreenView and the same filename has been coming up.

hal.dll+12a3b
ntoskrnl.exe+18c463

My system specs are:

i5-4670k @ Stock
16GB Corsair Vengeance @ 1600Mhz
Gigabyte GA-Z87MX-D3H (F3 BIOS)
Corsair H80
Fractel Design Core 1000
2TB Seagate Barracuda
DVD RW
CS650M
Gigabyte R9 280X OC WFORCE

What I have done so far:

Checked temps, Not too bad. Only concern is the HDD runs at 38-42*c.
Ran memtest86 4 times, only 1 error on first try.
Ran OCCT for a while on large data set, no problems.
Ran unigine valley and heaven, no issues.
Run Prime95 for 4 passes, all good.
Run Intel Burn test ( only for 5 mins), seems ok.
Ran HDTune error check, bluescreened every time I ran it until a few days ago.
Ran a Anti-Virus scan, all sorted.
Checked my c-drive for errors and fix bad sectors, all clear.
Added a side panel fan and turned the H80 speed from silent to medium.
Did a system restore back to a few days ago. Still waiting for results if it will BSOD.

And I am all out of ideas expect for updating the BIOS (which I don't really want to have to do) and removing the Molex to Sata converter for the H80 Power.

Thanks
JCX50
 
Last edited:
Ploppy2k3 said:
burn to stick and run with it. keep a note of any address's (if there's only 1 or 2) as you will need to work out which stick is dodgy. its easy if you know the address's
Click to expand...

Should I just post the results on the forum because I'm not really sure how to de-crypt them :)
 
***UPDATE***

I ran memtest86 overnight. It made 4 passes which lasted 7 and a half hours.
No Errors I am happy to report!
But on the downside, I still don't know what the problem is :(. Any Ideas?
 
Downloaded and installed WinDbg and loaded the latest minidump.
Here is what it came back with:

FAULTING_MODULE: fffff8000385e000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`033dfa58 fffff800`03827a3b : 00000000`00000124 00000000`00000000 fffffa80`1144d028 00000000`bf800000 : nt+0x75bc0
fffff880`033dfa60 00000000`00000124 : 00000000`00000000 fffffa80`1144d028 00000000`bf800000 00000000`00200401 : hal+0x12a3b
fffff880`033dfa68 00000000`00000000 : fffffa80`1144d028 00000000`bf800000 00000000`00200401 fffffa80`114b37d0 : 0x124


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
 
I just need to download the symbols for the mini dump file to read it properly.
I can also try resitting the memory and reduce the speed to 1330Mhz.
 
I ran Driver Verifier and selected all drivers. It crashed instantly and had to do a system restore. My next port of call is to remove 1 stick and run memtest86, then swap the sticks and run memtest86 again. If it still crashes, I am going to install Windows 8.1. (I decent OS) :)
 
Right, So I removed both sticks of RAM, cleaned then, put on stick on a different lane. Ran Memtest86 (no errors), then booted into windows and left to idle. BSOD.
Did the same with the other stick of RAM. Memtested it and ran windows and left to idle. BSOD.

This must mean its a driver/software error so I am now going to format the drive and install Windows 8.1.
 
varkanoid said:
I thought you had Windows 7 ? Are you sure you are using the correct Windows 7 drivers for everything ?

(also looks like you are not using correct symbols for windbg)
Click to expand...

I don't ever recall downloading drivers for Windows Vista.
I tried downloading the symbols but then I gave up and installed Windows 8.
 
Danny75 said:
It may still be the RAM. Memtest is helpful in confirming memory error (when it catches it), but doesn't catch it all the time. Upping memory voltage slightly sometimes helps but ideally it should be capable of running at stock. BIOS updates often include helpful memory control tweaks.

Good luck in any case.
Click to expand...

What kind of voltage are we talking here? 1.51v?
If windows 8 does BSOD, my next port of call will be to update the BIOS. I know its easy, especially with Gigabytes @BIOS software but still scared of bricking my motherboard.
 
Hey guys, I have installed Windows 8.1 and happy to report no other issues as of yet. Thanks everyone for all your help. :) woow
 
RobCrezz said:
Great! hopefully it remains that way:cool:
Click to expand...

CoreTemp did make a habit of freezing windows up which doesn't normally happen but I uninstalled it and now use OCCT for CPU Temps. Is there any other CPU temperature software that warns you when the CPU gets too hot (in the system tray) and other features?
 
You must log in or register to reply here.
Back
Top Bottom