Window cleaner scratched glasss

[Uhtred]

It never occured to me that this could happen, but yesterday I noticed scratches on one of our first floor windows that was cleaned recently. Our window cleaner uses a soft water system and I'm guessing he got a small stone or grit on one of the bristles.

I will confront him but if he denys it I can't see how I can prove it.

I'm guessing there is no way to repair a deep scratch like this? The window is only a couple of years old

Spoiler: pic

 

[koolpc]

What a pane!

 

[Ayahuasca]

Poo through his letterbox hose

 

[Hagar]

Take him to the cleaners.

 

[drakulton]

My eyes just glazed over.

 

[omnomnom]

It never occured to me that this could happen, but yesterday I noticed scratches on one of our first floor windows that was cleaned recently. Our window cleaner uses a soft water system and I'm guessing he got a small stone or grit on one of the bristles.

I will confront him but if he denys it I can't see how I can prove it.

I'm guessing there is no way to repair a deep scratch like this? The window is only a couple of years old

Spoiler: pic

I imagine you could just repair it for very little.

 

[gazref]

It never occured to me that this could happen, but yesterday I noticed scratches on one of our first floor windows that was cleaned recently. Our window cleaner uses a soft water system and I'm guessing he got a small stone or grit on one of the bristles.

I will confront him but if he denys it I can't see how I can prove it.

I'm guessing there is no way to repair a deep scratch like this? The window is only a couple of years old

Spoiler: pic

Why would you accuse your window cleaner ? It's a window . It's fine.

 

[JonRGV250]

If you’re that bothered about it just swap the pane out, very easy job.
Also I can’t imagine the window cleaner would use that much force or go over that area enough times to cause that damage.
They don’t exactly hang about.

 

[Uhtred]

If you’re that bothered about it just swap the pane out, very easy job.
Also I can’t imagine the window cleaner would use that much force or go over that area enough times to cause that damage.
They don’t exactly hang about.

Go on then. How else has this happened? A bird attacked it with some flint? It's a first floor window remember. If you look at the picture closely you can see there's remnants of bird poop where the scratches are.

 

[JonRGV250]

Aliens

 

[Richie]

If you’re that bothered about it just swap the pane out, very easy job.
Also I can’t imagine the window cleaner would use that much force or go over that area enough times to cause that damage.
They don’t exactly hang about.

Not really true. I have done it myself to one of my own windows and no real pressure was used.

Annoying at the time but its going to be about £150 to swap out the glass so I am less bothered now

 

[JonRGV250]

I assumed (correctly or not) that a professional window cleaner would at the very least have the skill not to scratch a customer’s window.
Still reckon it was aliens tho.

 

[robj20]

I assumed (correctly or not) that a professional window cleaner would at the very least have the skill not to scratch a customer’s window.
Still reckon it was aliens tho.

Are they professional window cleaners, we have a similar guy at with with the brush and long hose, seen him rest the brush on the ground on more than one occasion. Rubbish. Thankfully at home we still have a proper cleaner that does it properly along with cleaning the frames.

 

[JonRGV250]

Are they professional window cleaners

No idea, ask the OP.

 

[robj20]

No idea, ask the OP.

I meant more the type that use the water and brush approach rather than properly cleaning them.

 

[Uhtred]

Are they professional window cleaners, we have a similar guy at with with the brush and long hose, seen him rest the brush on the ground on more than one occasion. Rubbish. Thankfully at home we still have a proper cleaner that does it properly along with cleaning the frames.

It's a professional outfit yeah, and we've used them for years with no complaints until now. And before we moved house the cleaners there used bush and soft water too.

Whatever happens we'll be changing to a cleaner that uses a traditional system from now on, even though the 2 bathroom windows are impossible to get to with a ladder.

 

[robj20]

It's a professional outfit yeah, and we've used them for years with no complaints until now. And before we move the cleaners there used bush and soft water.

Whatever happens we'll be changing to a cleaner that uses a traditional system from now on.

I just imagine it's very hard to actually do a good job of it from a distance as well. If they did scratch it I doubt they'd even know, at least up close they might notice and if honest mention it. Ours does the windows, frames and facia for £15 about once a month.

 

[jpaul]

He must have scrubbed the blade up and down to create that, and would remember ... but probably can't really anticipate pressure applied at the end of telescopic pole,
you'd soak it first on a ladder.

recently realised our upper storey windows can be opened, leaving gap at hinge which allows you to reach front & clean big messes, or clean the window/seal interface thoroughly.
e: maybe would help op if window only has horizontal opening/hinge vs vertical.

 

[Haze]

Have you tried any of these things to sort the scratch?

https://www.google.com/search?q=how+to+repair+scrateches+in+glass&rlz=1C1FKPE_en-GBGB1100GB1100&oq=how+to+repair+scrateches+in+glass&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIJCAEQABgNGIAEMgkIAhAAGA0YgAQyCQgDEAAYDRiABDIJCAQQABgNGIAEMggIBRAAGBYYHjIICAYQABgWGB4yCAgHEAAYFhgeMgoICBAAGAgYDRgeMgoICRAAGAgYDRge0gEJMTUzOTlqMGo0qAIAsAIB&sourceid=chrome&ie=UTF-8

 

[danoliver1]

If he's a professional window cleaner ask to see his PhD, probably only got a master's in Window cleaning.