Windows 10 Freezing - SSD scans

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27 Dec 2010
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I have been getting issues with windows 10 and freezing. Everything would freeze up but my mouse stills moves around.

I have read a bunch of posts with possible fixes, and done a handful of things to try fix it. My PC froze again last night after all my attempts, and I found 3 more possible fixes to try. The problem is its one of them issues where you have no idea if its fixed.. until it freezes again, so now I am just waiting. The last few things I have tried:

1 - I was on win10 v10240, I was very close to having windows 10 for 30 days, and still had windows.old to roll back to windows 7. I followed a guide to remove that, and the new windows updates rolled in. I am now on Version 1511 Build 10586.17
2 - In power options set PCI power link state from Moderate to Off
3 - In chrome untick Prefetch resources to load pages more quickly

No idea if they will work but just trying stuff. I have also run a chkdsk first time this happened, didn't seem to be any problem.

Some other google searches also told people to check their SSD. I have used 3 different programs. Two are saying my OCZ Agility 3 SSD (bought in 2012) is fine, but one is giving some warnings. I was also getting some disk block errors in event viewer.

SSD Report screenshots in an imgur album: http://imgur.com/a/S2X9Q

Would someone be able to check over the SSD report screenshots and see what they think. Or may there is a 100% known cause of the freezes that I could have missed.
 
Hey there, Rob.

If it's OS related, perhaps the first option might help, but I'm not sure for the other two. Of course sometimes disabling some OS services like Prefetch, Superfetch, BITS (background intelligent transfer service), Windows Search, etc. may lead to less load on your drive, but they shouldn't freeze/hang your system.
I'd suggest that you backup any important data which you might have on that drive, just to be on the safe side, since one of the diagnostic tools has found errors. After that, go ahead and try the drive with a different SATA port and cables, to see if the issue reoccurs. You can also re-tests the drive, but I doubt that the results will be any different.
I'd also advise you to contact the SSD manufacturer's customer support to let them know about the retired memory blocks and ask if you can RMA it.

Hope that helps. Please let me know how everything goes.
Boogieman_WD
 
Have you had task manager open when it freezes? Is there a constant spike of disk activity?

Edit; are you OC'd, and have you got all of your drivers devices installed?
 
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