Windows 10 Shutdown startmenu buttons unresponsive + others

shiver · 2 Aug 2016 at 15:45

For the last couple of weeks my Windows 10 PC shutdown/restart etc startmenu buttons have been unresponsive. Pressing the power button on the PC will initiate a shutdown, but it'll hang on it forever. The only way to power off is a brute force, hold down power button until it powers off.

Apparently this has happened quite a bit for people and there are various workarounds which I've tried but none have worked.

More recently, windows updates fail to install and even other drive updates like NVIDIA drivers will fail to install. To the point where you cannot even plug a new USB device in because it won't get the drivers for it.

I've tried system reset, but it gets stuck on a "Preparing" stage, so my next step is to do a clean/fresh install. (current install was an upgrade from Windows 7 Pro -> 8.1 Pro -> 10 Pro).

Before I do this, is there anything else I should try?

Elevon · 2 Aug 2016 at 17:40

Try disabling fast startup, http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html .

This fixed my shut down issue ie took ages.

flowrider99 · 2 Aug 2016 at 17:41

I had this a while ago, the only way I could fix it was with a clean install.

Rroff · 2 Aug 2016 at 17:51

Supposedly it is fixed in the anniversary update but I'm not holding my breath. For some reason some of my installs are constantly plagued by it and others don't experience it and those that have problems with it so far I've not found a way short of a clean install to sort it and even then some weeks or months later it will come back again on those systems - odd.

Toggling fast startup off and after a restart on again and/or manually killing any hibernation file can sometimes sort those issues but with vary results.

shiver · 3 Aug 2016 at 13:04

Thanks for the replies. I'll try the fast startup option, and resort to clean install if it persists.

I'm wondering whether it relates to my original install method. I think I installed Windows 7 non-UEFI method because otherwise it didn't suppose dual boot with Hackintosh at the time. I've since got rid of my OS X install so I'll do a clean UEFI install of 10.

Rroff · 3 Aug 2016 at 13:06

Doubt it is related to UEFI though off the top of my head I think the systems I'm having that kind of issue with are all non-UEFI installs for various reasons but suspect that is just coincidence.