Windows 10 Upgrade Question

[nantucket66]

A friend of mine has a Windows 7 HP laptop (one with fingerprint recognition which he used instead of a password).

He took it upon himself to take advantage of the Windows 10 free upgrade, at some point during the installation process it is prompting him for a password, which he doesn't have as he always used the fingerprint thing.

Any way round it? I told him I'd pop round later today and take a look, I've no idea other than buying a disc and doing a fresh install. Can you get the machine to boot up an alternative way to bypass it without a disc?

He's tried leaving it blank, typing in variants of password all with no joy. He is adamant is never had a password set up on it.

I've not fiddled about with a Windows machine this way for a couple of years now as I'm all Mac.

Any pointers?

Cheers

 

[Skeeter]

He has a password. All the other authentication methods (picture password, pin, fingerprint, face recognition, etc) all work on top of a standard password system. He's probably forgotten it, but he definitely had one initially.

 

[nantucket66]

I'm sure you are absolutely right, he's a bit of a numpty truth be told!

Not had time to call round yet, but I will.

Cheers

 

[Skeeter]

If there's a second user account on the PC you might be OK. But if there's only one then your into the realms of hacking into a Windows account, although I imagine it will be possible .