Windows 11 24H2 BSOD

elrasho · 27 Jun 2025 at 11:57

Quartz said:
This seems to be one of those situations where getting your users back to a working state is more urgent than actually solving the problem. So how about downgrading the Windows build?

Could do but isn't that a security risk?

Quartz · 27 Jun 2025 at 12:40

elrasho said:
Could do but isn't that a security risk?

I don't know.

elrasho · 27 Jun 2025 at 13:13

Found this, its a known issue

Windows 11, version 24H2 known issues and notifications

View announcements and review known issues and fixes for Windows 11, version 24H2

learn.microsoft.com

Gonna wait for a fix as I cant find the drivers mentioned in he article for the laptops we have

Tetras · 27 Jun 2025 at 13:44

elrasho said:
Gonna wait for a fix as I cant find the drivers mentioned in he article for the laptops we have

I thought Microsoft just forced the driver update if they rescind a hold? At least, that's what has happened to me, they forcibly updated the drivers and broke the control panel.

elrasho · 27 Jun 2025 at 14:48

Tetras said:
I thought Microsoft just forced the driver update if they rescind a hold? At least, that's what has happened to me, they forcibly updated the drivers and broke the control panel.

The driver in the article is an older one. We currently have the latest which is causing the bsod

Quartz · 27 Jun 2025 at 16:05

elrasho said:
Gonna wait for a fix

Are your users happy with that?

elrasho · 27 Jun 2025 at 20:35

Quartz said:
Are your users happy with that?

Dunno comms went out to notify them

I wll try the workaround where Im gonna disabled + uninstall the Interl SST drivers and leave the Realtek sound card next week

AthlonXP1800 · 28 Jun 2025 at 02:50

Windows 11 Bluescreen, NETIO.sys [SOLVED] - Microsoft Q&A

Hello All, In Jan 2023, my ASUS ROG MAXIMUS EXTREME Z790 with Windows 11, began randomly experiencing bluescreen, due to netio.sys. This was after running normally for close to 2 months. Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed:…

answers.microsoft.com

Try this.

Do you have Intel Driver & Assistant Support installed? Then uninstall it and uninstall all Intel drivers and reboot then reinstall Intel drivers to see if it fix BSOD.

NetMan · 28 Jun 2025 at 11:54

elrasho said:
swapped the WiFi adaptor with a ProBook G8 laptops and the BSOD stopped so has to be WiFi adaptor related.

So did it start crashing again even with the old WiFi adapter installed because you seem to think its the sound drivers now?

elrasho said:
Could do but isn't that a security risk?

Assuming you have a volume licence you could go old school and put W10 LTSC IOT on one.

I think there are newer W11 ISO's than the version you are using which you could try but I doubt that would fix it if its being caused by a driver.

AthlonXP1800 said:
Do you have Intel Driver & Assistant Support installed

Post 9 says its not installed.

elrasho said:
I wll try the workaround where Im gonna disabled + uninstall the Interl SST drivers and leave the Realtek sound card next week

Good luck with that it must be driving everyone nuts.

elrasho · 28 Jun 2025 at 22:28

AthlonXP1800 said:
Windows 11 Bluescreen, NETIO.sys [SOLVED] - Microsoft Q&A

Hello All, In Jan 2023, my ASUS ROG MAXIMUS EXTREME Z790 with Windows 11, began randomly experiencing bluescreen, due to netio.sys. This was after running normally for close to 2 months. Stop Code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED What failed:…

answers.microsoft.com

Try this.

Do you have Intel Driver & Assistant Support installed? Then uninstall it and uninstall all Intel drivers and reboot then reinstall Intel drivers to see if it fix BSOD.

This has already been tried but thanks anyway

Simon Belmont · 29 Jun 2025 at 16:06

This is why I'm staying on 23H2

AthlonXP1800 · 29 Jun 2025 at 21:50

NetMan said:
Post 9 says its not installed.

Oh opps thank, I not noticed it.

AthlonXP1800 · 29 Jun 2025 at 21:58

elrasho said:
This has already been tried but thanks anyway

Ah well I searched HP community forum for netio.sys found something.

Laptop Blue Screening with a fresh copy of Windows

Hi, Over the past couple of weeks, my laptop has been blue screening with various errors: Stop code: VIDEO_TDR_FAILURE (what failed: atikmpag.sys Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Stop code: IRQL_NOT_LESS_OR_EQUAL Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL (what failed: NETIO.SYS)...

h30434.www3.hp.com

I think 1% of your HP ProBook 440 G9/G10 laptops has faulty motherboards, these affected laptops will need to RMA to HP to replace faulty motherboards with new motherboards and netio.sys BSODs issues will be solved.

Cyber-Mav · 30 Jun 2025 at 07:12

Have you got latest bios Installed?

elrasho · 30 Jun 2025 at 09:45

AthlonXP1800 said:
Ah well I searched HP community forum for netio.sys found something.

Laptop Blue Screening with a fresh copy of Windows

Hi, Over the past couple of weeks, my laptop has been blue screening with various errors: Stop code: VIDEO_TDR_FAILURE (what failed: atikmpag.sys Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Stop code: IRQL_NOT_LESS_OR_EQUAL Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL (what failed: NETIO.SYS)...

h30434.www3.hp.com

I think 1% of your HP ProBook 440 G9/G10 laptops has faulty motherboards, these affected laptops will need to RMA to HP to replace faulty motherboards with new motherboards and netio.sys BSODs issues will be solved.

I will try this with one of the affected Laptops

elrasho · 4 Jul 2025 at 11:07

So I installed Intel Driver Assistant and 2 days ago it prompted me to installed updated drivers for the Graphics, WiFi and Bluetooth. Since then I've had no BSODs. I've done the same to users affected by this so lets see.

elrasho · Thursday at 14:40

Still happening

NetMan · Friday at 13:44

NetMan said:
So did it start crashing again even with the old WiFi adapter installed because you seem to think its the sound drivers now?

You didnt answer this you just liked the comment?

---------------------

NetMan said:
Assuming you have a volume licence you could go old school and put W10 LTSC IOT on one.

I think there are newer W11 ISO's than the version you are using which you could try but I doubt that would fix it if its being caused by a driver.

Simon Belmont said:
This is why I'm staying on 23H2

So have you tried different OS's eg W10 LTSC IOT, different versions of W11?

-------------------------

AthlonXP1800 said:
Ah well I searched HP community forum for netio.sys found something.

Laptop Blue Screening with a fresh copy of Windows

Hi, Over the past couple of weeks, my laptop has been blue screening with various errors: Stop code: VIDEO_TDR_FAILURE (what failed: atikmpag.sys Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Stop code: IRQL_NOT_LESS_OR_EQUAL Stop code: DRIVER_IRQL_NOT_LESS_OR_EQUAL (what failed: NETIO.SYS)...

h30434.www3.hp.com

I think 1% of your HP ProBook 440 G9/G10 laptops has faulty motherboards, these affected laptops will need to RMA to HP to replace faulty motherboards with new motherboards and netio.sys BSODs issues will be solved.

elrasho said:
I will try this with one of the affected Laptops

So what happened when you tried to RMA one of them to HP?

-------------------------------------------

Are they being connected to any obscure / obsolete hardware like old promethean interactive boards?

Do they have any obscure software installed such as smoothwall monitor?

------------------------------------------

Extreme solutions:

Under warranty - return them all?

Not under warranty sell them / trade them in and buy something else?

Install Linux Mint etc on them...

Assuming you have contacted your supplier what did they say?