Windows 11 Crashes

something daft already!!

something daft already!!

something daft already!!

Soldato
Joined
11 Jan 2007
Posts
8,686
Location
*̡̡ı ̡̡͡|̲̲̲͡͡͡ ̲▫̲͡ ̲̲̲͡͡π̲̲͡͡ ̲̲͡▫̲̲͡͡ ̲|̡̡
Since updating to Windows 11, I have been getting an odd crash every now and then. Usually while I am not using other than listening to music or something.

The system will behave in two ways.

1 It will just suddenly reboot without warning
2 It will crash, all fans running loudly.

I was seeing an issue with Hyper V just before the crash so today I turned off virtualisation. It crashed about an hour later. Today has been the worst its been.

I am not wanting to reinstall if I can avoid it. Any ideas?

Ryzen 1700
16 GB RAM
Geforce 2080TI
Various hard drives and SSDs
 
Have you checked the event viewer logs to get more details of the crashes\reboots?

Are all your drivers up to date like gpu etc?
 
Thanks, I have indeed checked event viewer. Other than the original error which I have resolved, there is nothing there to indicate why. Only Kernal Power Error. All drivers updated. Latest BIOS which is made for Windows 11.

No issues before the "upgrade".
 
How did you upgrade to Windows 11?

The reason why I ask is that officially your processor does not support Windows 11 even though it has allowed you to install it so there is always this doubt that this could be the cause of the issues or something went wrong in the upgrade.

Maybe extreme but do you have a spare SSD\HDD you could do a clean install of W11 on and see if this resolves your issues? if you still have issues on a clean install it could be a comparability issue between hardware and OS.

Is there anything in event viewer when the system crashes rather than reboots?

Do you have any overclocks on the processor\gpu?
 
Last edited:
I followed the MS method of changing a couple of reg entries and it allows the install.

The upgrade was done from within Windows.

I have a small SSD, 64 GB IIRC, its just about big enough the run the OS and nothing more. I have a number of HDDs which currently contain media mostly.

If the pain becomes too much to bear, I could try a clean install and see if it helps but this will annoy my users.

No, nothing around the time of the install when the crash happens. Previously it was complaining about Hyper V:

zUuAQ0M.png


So, as I no longer use virtualisation, I removed Hyper V from Windows Features, feeling smug. Actually no, feeling tentative! Then

kY6vkDp.png


It crashed again.
Not crashed since, so far.
 
something daft already!! said:
I followed the MS method of changing a couple of reg entries and it allows the install.

The upgrade was done from within Windows.

I have a small SSD, 64 GB IIRC, its just about big enough the run the OS and nothing more. I have a number of HDDs which currently contain media mostly.

If the pain becomes too much to bear, I could try a clean install and see if it helps but this will annoy my users.

No, nothing around the time of the install when the crash happens. Previously it was complaining about Hyper V:

zUuAQ0M.png


So, as I no longer use virtualisation, I removed Hyper V from Windows Features, feeling smug. Actually no, feeling tentative! Then

kY6vkDp.png


It crashed again.
Not crashed since, so far.
Click to expand...

I saw this exact error on LTT, it is to do with power management on the CPU.

I cant remember the exact fix, but I think they disabled C3 power mode in the bios to fix it.

It is caused by the CPU undervolting to a voltage that is too low and causes the crash, when it tries to enter the lower power state, and is specific to Ryzen and specific bios.

Turn off power low power states in the bios and it will be solved.

A vid where Linus is going on vacation and Antony has to troubleshoot Linus's PC since a win 11 upgrade for the exact errors you are experiencing, from a couple of weeks ago.

this video:

https://www.youtube.com/watch?v=1EYLzD2GytA
 
Last edited:
martin363 said:
I saw this exact error on LTT, it is to do with power management on the CPU.

I cant remember the exact fix, but I think they disabled C3 power mode in the bios to fix it.

It is caused by the CPU undervolting to a voltage that is too low and causes the crash, when it tries to enter the lower power state, and is specific to Ryzen and specific bios.

Turn off power low power states in the bios and it will be solved.

A vid where Linus is going on vacation and Antony has to troubleshoot Linus's PC since a win 11 upgrade for the exact errors you are experiencing, from a couple of weeks ago.

this video:

https://www.youtube.com/watch?v=1EYLzD2GytA
Click to expand...


Thank you very much for posting that. I had watched this clip and tried exactly what was suggested when it was first published. I disabled C states, it was called something slightly different on my board IIRC. I was thrilled when I first saw this clip and thought it might just solve. Alas no. I am getting to the end of my tether with it and is why I started this thread now. The issue started the first day. Looking through event viewer, it usually happens around 3-4 times, then is stable until I have to reboot, then it starts again. I usually leave it on for days and days so it doesn't happen every day.
 
something daft already!! said:
Thank you very much for posting that. I had watched this clip and tried exactly what was suggested when it was first published. I disabled C states, it was called something slightly different on my board IIRC. I was thrilled when I first saw this clip and thought it might just solve. Alas no. I am getting to the end of my tether with it and is why I started this thread now. The issue started the first day. Looking through event viewer, it usually happens around 3-4 times, then is stable until I have to reboot, then it starts again. I usually leave it on for days and days so it doesn't happen every day.
Click to expand...
It is definitely a cpu power issue though, and likely related to the voltage the motherboard is supplying to the CPU, you could try upping the voltage a little and see if that resolves it.
 
Thanks, I'll look into that. At the moment it seems stable, on next crash, I'm going into BIOS and checking the voltage. I was just poking around the power setting in the Asus overclocking app thingy. I expect I'll have to jump into BIOS to change it.
 
something daft already!! said:
Thanks, I'll look into that. At the moment it seems stable, on next crash, I'm going into BIOS and checking the voltage. I was just poking around the power setting in the Asus overclocking app thingy. I expect I'll have to jump into BIOS to change it.
Click to expand...
Yes, a little tweak in the bios, the event log is showing it to be a CPU power issue, so I would works around that.
 
Well, it just reset itself again, today has been the worst it has ever been. I just went into BIOS and increased the voltage to 1.3v from 1.1v I guess time will tell now.

I never had this issue with Windows 10. I am thinking I might have to try a clean install next.
 
If its due to the power management then make sure you install the AMD chipset drivers form the official AMD website.

Also... as others have pointed out cpu is technically unsupported.
 
Check the reliability monitor in Windows 11, i found that useful. I had terrible issues with explorer.exe crashing on me every time i tried to transfer files it bombed out on me. I ended up trying the insider program for a beta which has be rock solid for me.
 
You must log in or register to reply here.
Back
Top Bottom