Windows 11 version updates not happening?

[Cenedd]

Apologies if this has been asked already - couldn't find a thread with a search. Windows 11 Pro 22H2 on two different brand new PCs - both HP - don't offer the option to upgrade from 22H2 to 23H2. Actually, one of them may have been 21H2. My concern is they'll never update and it's not me that will be using them. Anyone come across this before and know a solution/cause? Is it normal?!

Many thanks in advance.

Gareth

 

[Cenedd]

Did start adding this bit clearly got distracted before posting

Oh, all offered updates already installed and "Get the latest updates as soon as they're available" made no difference.

I have used the installation assistant on one to sort of upgrade and the length of time to put of box, uninstall bloat, update and then clean up the windows.old folder so the SSD doesn't overflow means it's faster to wipe and clean install the 23H2...but I'd rather just have it auto update by itself and I'm worried that if I do it manually, I'm just going to get bitten by this again in a year.

 

[Cenedd]

@Tetras That was my first thought as my own PC is technically unsupported (Threadripper CPU) and doesn't offer any version update beyond original install. Annoying but I could see a reason. These are brand new HP PCs and the install is two and three years behind. At some point that's going to bite the non-techie users in the proverbial.

@RavenLunatic Did it then install further version updates after that? Don't mind a one-off hardship but would prefer not to have to do it on a regular basis! When's the year of the Linux desktop coming again?!

 

[Cenedd]

All of my Windows 11 PCs are still on 22H2

Cheers, that's sort of comforting in that it shows it isn't something odd about these two PCs.
Oddly, I came back to it this morning and turned back off "Receive updates for other Microsoft products" and "Get the latest updates as soon as they're available" but let it do the couple of Intel and Realtek updates that seemed to have caused it to do. After those and a reboot, it suddenly offered me 23H2. So it might be that it's not going to offer it until some pointless updates that it doesn't even offer by default are done. Good job it's easy and reliable! *facepalm*

 

[Cenedd]

I'm pretty sure I've seen the really old Intel update before and it's a mistake, of course. May be worth trying to install it as it'll fail if it's an older version but it might be that it's holding up the offering of a new version.

In a twist to the story, now this PC is up to date, the user has decided they don't want it because they haven't got the space. I have a feeling there's going to be a conversation next week (that luckily I'm not involved it!) that will go along the lines of "No problem, there's a lovely PC for you to use on this spacious desk here in our office, that you can come into instead.".

 

[Cenedd]

@opethdisciple Yeah, it's possible to do, my concern is simply that give the box to a user and will it happen by itself...'cos they sure as hell won't be downloading iso's and doing manual upgrades!

@ED209 Quite probably. My own PC works with 11 but the CPU isn't supported. If you run the health checker thing that you use to check upgrade from 10, that says not supported so I figure that explains why I'm not being offered it there.

 

[Cenedd]

I don't get why they need to force it on people when there's clearly a load of us WANTING the newer features! Maybe we need to come up with a reason it would be massively inconvenient if they installed it without option...so they can foist it on us without warning!