Windows 7 64bit help

bongla316 · 7 Nov 2011 at 23:31

Hi guys, I was hoping you could help me with a problem I'm having.

I recently built a gaming rig and everything installed fine including Windows 7 64bit Pro. All the drivers have been installed fine as well. However I have a very little problem.

Basically, I start the computer up and log in to the desktop perfectly fine. However, after about a minute the computer freezes, I then have to press Ctrl + Alt + Delete. Then the security options come up (Start task manager etc.) after a few seconds. Then I press 'cancel' and everything seems to run fine afterwords with no problem whatsoever. It is just a minor inconvenience but an inconvenience nonetheless. Help would be much appreciated.

Destination · 7 Nov 2011 at 23:34

Chipset drivers?
If not something must be running and hogging resources, have yountried using event viewer to see for errors?

3dcandy · 8 Nov 2011 at 08:45

+1 there is something wrong there...

Tekgun · 8 Nov 2011 at 16:50

Find out what programs are set to run automatically when windows starts, and disable any that are not necessary.
If you're still having trouble try the performance troubleshooter;
>> Control Panel >> Troubleshooting >> System and Security >> Check for Performance Issues.
It might help.

Hagar · 8 Nov 2011 at 16:57

Start | Run | Msconfig | Start (or Boot)

uncheck any that you do not want running at start up, apply and reboot.

bongla316 · 9 Nov 2011 at 01:15

nkata said:
Start | Run | Msconfig | Start (or Boot)

uncheck any that you do not want running at start up, apply and reboot.

So I did uncheck all things I didn't need and it didn't work unfortunately. I had to do the exact same thing again and it started to work. (Ctrl + Alt + Delete and then press cancel). Very strange lol

3dcandy · 9 Nov 2011 at 01:38

I'd cut my losses and format and re-install

Deception · 9 Nov 2011 at 07:47

nkata said:
Start | Run | Msconfig | Start (or Boot)

uncheck any that you do not want running at start up, apply and reboot.

To add to this, also make sure to check services (tick the box to hide Microsoft ones). When you bring up the security bit, do you click cancel straight away or leave it for a bit and then cancel?

bongla316 · 9 Nov 2011 at 21:11

Deception said:
To add to this, also make sure to check services (tick the box to hide Microsoft ones). When you bring up the security bit, do you click cancel straight away or leave it for a bit and then cancel?

Click cancel straight away. Then everything goes back to normal.

davethe11 · 10 Nov 2011 at 00:06

When you say it freezes, is it possible that the mouse just stops responding - as you can ctrl-alt-del then the keyboard is obvisouly not frozen, therefore maybe you just have a mouse issue? Would be worth trying another mouse to see if the problem persists, may not be your problem, but its an easy thig to try

bongla316 · 10 Nov 2011 at 00:47

davethe11 said:
When you say it freezes, is it possible that the mouse just stops responding - as you can ctrl-alt-del then the keyboard is obvisouly not frozen, therefore maybe you just have a mouse issue? Would be worth trying another mouse to see if the problem persists, may not be your problem, but its an easy thig to try

I apologise for not being clearer. The mouse works perfectly fine. It's the actual OS that seems to 'freeze'. Nothing responds until the ctrl-alt-del security options come up, which also takes a few minutes.

Deception · 10 Nov 2011 at 08:09

bongla316 said:
I apologise for not being clearer. The mouse works perfectly fine. It's the actual OS that seems to 'freeze'. Nothing responds until the ctrl-alt-del security options come up, which also takes a few minutes.

Got any anti-viruses running? Sometimes they may be set to scan on login and not let you access anything till it's finished. Also, what services are you running (use the msconfig step from previous post)

davethe11 · 10 Nov 2011 at 10:06

bongla316 said:
I apologise for not being clearer. The mouse works perfectly fine. It's the actual OS that seems to 'freeze'. Nothing responds until the ctrl-alt-del security options come up, which also takes a few minutes.

no probs, I know how hard it is to describe the symptoms of a computer problem

Something that might help is as soon as you have booted open up task manager, select the processes tab, click the 'show processes from all users' button at the bottom of the window, then click 'CPU' at the top of the CPU use column and just watch it until the hang happens. If it's a service kicking in consuming 100% of the processor then you may just see it appear at the top of the list when the hang happens.

best wishes
dave

bongla316 · 18 Nov 2011 at 21:04

davethe11 said:
no probs, I know how hard it is to describe the symptoms of a computer problem

Something that might help is as soon as you have booted open up task manager, select the processes tab, click the 'show processes from all users' button at the bottom of the window, then click 'CPU' at the top of the CPU use column and just watch it until the hang happens. If it's a service kicking in consuming 100% of the processor then you may just see it appear at the top of the list when the hang happens.

best wishes
dave

Sorry about the late reply. Been busy lately. Right, so I've tried msconfig to stop a few services and programmes from starting up. I also tried your suggestion Dave, however, when the computer freezes the Task Manager also freezes so I'm unable to see whether it is a service causing the hang. I'm not sure where to go.