Windows 7 Boot Issues / Recovery Loop

Soldato
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any suggestions go get this PC out of this recovery loop. Its a windows 7 PC in my dads office with some legacey software on it. I probably wont get a chance to physcially look at it today, but if anyone has some suggestions before i go googling.

I'm assuming could be the following

  • corrupt boot record preventing windows starting
  • faulty SSD
  • fault on motherboard.
The actuall install is quite old and was cloned from a mechanical hard drive. I dont want to re-install as re-activating the software on this PC is going to almost impossible

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Kind of hard to know without knowing what happens when either option is chosen, that's typically caused by a hardware fault but whether it's a driver or the physical hardware is hard to know without more details like whether any new software/drivers have been installed recently, whether it's throwing out an error related to the physical hardware like the drive or filesystem, RAM, GPU, etc, etc.

Also that dusty screen really triggered me. :D
 
Kind of hard to know without knowing what happens when either option is chosen, that's typically caused by a hardware fault but whether it's a driver or the physical hardware is hard to know without more details like whether any new software/drivers have been installed recently, whether it's throwing out an error related to the physical hardware like the drive or filesystem, RAM, GPU, etc, etc.

Also that dusty screen really triggered me. :D

Start normally, and it just reboots to same screen, click repair goes to black screen and no further. No Recent hardware or software changes. ( i have been warning them for the last 5 years that this day would come!) PC is an Athlon II X3 450. its now actually considered retro!
 
You could try forcing it into the boot options screen by hitting F8 just after the BIOS finishes loading but if it's not doing that on its own the likelihood of getting the safe mode, last known good, menu screen to pop-up is slim. Next best thing will be to stick the Windows 7 install media into the machine (i assume a CD) so it can find the files it needs to start the recovery environment.

If it's stuck looping that screen it's probably some sort of file corruption, could be fixed by a simple 'chdsk' or maybe a drive failure.
 
Unless something has changed software wise recently like updated drivers it is more likely a hardware issue like failing SSD/HDD or failing RAM or CPU no longer stable. If a lot older system possible the PSU is no longer providing stable power or capacitors on the motherboard are on their way out.
 
You could try forcing it into the boot options screen by hitting F8 just after the BIOS finishes loading but if it's not doing that on its own the likelihood of getting the safe mode, last known good, menu screen to pop-up is slim. Next best thing will be to stick the Windows 7 install media into the machine (i assume a CD) so it can find the files it needs to start the recovery environment.

If it's stuck looping that screen it's probably some sort of file corruption, could be fixed by a simple 'chdsk' or maybe a drive failure.
Unless something has changed software wise recently like updated drivers it is more likely a hardware issue like failing SSD/HDD or failing RAM or CPU no longer stable. If a lot older system possible the PSU is no longer providing stable power or capacitors on the motherboard are on their way out.

I bought a 240gb SSD , i'm first going to try and clone the old drive with macrium reflect. then see if i can run fixes etc on the cloned drive, I have spare RAM, PSU, GPUs. If its the motherboard then its end of the line, unless i can find the exact one on fleaybay as the software may deactivate
 
You have a retro Athlon II X3 450 and motherboard, like me I have retro Phenom II X4 940 and ASRock K10N78FullHD motherboard I saved from my sister almost threw away to dump with important data on hard disk few years ago. It ran Windows 7 for last time back in 2014, I updated to Windows 10 and noticed old WD 2500KS 250GB hard disk struggled very slow, I downloaded CrystalDiskInfo to checked disk health and surprised to see lots of red and yellows lights on SMART data with red bad health that was the signs old hard disk I bought in around 2005 was unhealthy. I tried ran chkdisk /f /r to repair and then ran defrag but no improvements then I cloned disk to other hard disk and backup hard disk image and stored on 4TB WD Green hard disk. Both Phenom II X4 940 and ASRock ASRock K10N78FullHD motherboard still worked great with Windows 11.

I lost counted how many hard drives failures I had since my first PC back in 1995.
 
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I lost counted how many hard drives failures I had since my first PC back in 1995.

I can actually count mine - had a 13.6GB Quantum Fireball die after a couple of years, a rubbish cheap Patriot SSD that was basically a bunch of fail from the start anyhow and the consumer grade HDD (think it was a generic Toshiba) I tried to use in a server application (IRCd logging/filtering bot on a busy network) which literally had a meltdown after being hammered 24x7 for some months. Most of my drives have outlived their usefulness.
 
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Can you feel it spinning up if you're holding it when you boot the system from cold? Not that you could probably do much if it's not even being picked up by various motherboards.
 
I can actually count mine - had a 13.6GB Quantum Fireball die after a couple of years, a rubbish cheap Patriot SSD that was basically a bunch of fail from the start anyhow and the consumer grade HDD (think it was a generic Toshiba) I tried to use in a server application (IRCd logging/filtering bot on a busy network) which literally had a meltdown after being hammered 24x7 for some months. Most of my drives have outlived their usefulness.
I still got my first 3.5 inch hard drive Seagate 250MB inside my Amiga A1200 still stored in my loft. :)

My first VTech PC had 500MB Seagate hard drive and 1 year later I build my first PC with 1GB Seagate hard drive then upgraded hard drives every few years. Gave away 3 Seagate, Maxtor and WD hard drives to my sister when her first PC hard drive failed and cannot afforded a new or 2nd hand hard drive so all 3 of my old hard drives been failed that included the last drive which was my first SATA 250GB WD drive WD2500KS. I build a PC in 2001 for my uncle, after experienced so many hard drives failures from Seagate, Maxtor and WD so I was read reviews on internet, tech reviewers were impressed with IBM Deskstar 75GXP so I decided to ordered 45GB model but it failed after few years and I gave away my old WD drive to my uncle but few years later my old WD drive failed and my uncle had enough and decided to bought Medion laptop and returned desktop PC to me.

I can remember transfer rates of all of my hard drives since 1995...

IDE 8MB
EIDE 16MB
UDMA 33MB
UDMA 66MB
UDMA 100MB
UDMA 133MB
SATA 150MB
SATA2 300MB
SATA3 600MB
NVME PCIE3 3500MB
NVME PCIE4 7300MB

2 weeks ago i noticed lots of errors in Event Viewer's System occured every few days:

The driver has detected that device \Device\Harddisk1\DR1 has predicted that it will fail. Immediately back up your data and replace your hard disk drive. A failure may be imminent.

Then I was concerned and investigated deeply found a critical warning on 5 Dec and then found the first critical warning on 21 Sept:

Windows Disk Diagnostic detected a S.M.A.R.T. fault on disk WDC WD40E31X-00HY4A0 (volumes D:\;F:\). This disk might fail; back up your computer now. All data on the hard disk, including files, documents, pictures, programs, and settings might be lost if your hard disk fails. To determine if the hard disk needs to be repaired or replaced, contact the manufacturer of your computer. If you can't back up (for example, you have no CDs or other backup media), you should shut down your computer and restart when you have backup media available. In the meantime, do not save any critical files to this disk.

Oh dear that is my WD Blue 4TB SSHD bought in 2015 took 7 years to reached SMART failure but strange CrystalDiskInfo confirmed that drive is in good health with all blue lights, odd there are no red or yellow lights on Reallocated Sectors Count, Current Pending Sector Count and Uncorrectable Sector Count. I now remembered on 21 Sept after booted PC saw a SMART warning message on D: F: then pressed F1 to continue and logged in desktop saw SMART hard drive failure warning notification and ran CrystalDiskInfo and it confirmed WDC WD40E31X-00HY4A0 is in good health and tried opened File Explorer to checked download folder, transfer folders, ran game, ran CrystalDiskMark benchmark fine and defrag successfully. Then I dismissed SMART warning as false positive.

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I tried to defrag D: and F: but it took forever then I cancelled it and opened Terminal ran chkdsk /f /r on D: and F: after 6 hours later on each partitions it found errors in file system and successfully repaired. The drive seemed fine after played a game from D: and downloaded many files to D:. After that I tried ran defrag on D: and it was worked able to completed in 10 mins. Then I googled found a way to confirm SMART status of hard drives.

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WMIC Diskdrive finally confirmed my 4TB WD SSHD will fail soon, so I will need a new 4TB drive, lucky I found WD BLACK 4TB PCIE4 SSD SN850X at bargain price and ordered now plus I will get 5% cashback. :) I will use Macrium Reflect to disk clone 4TB WD SSHD to WD BLACK 4TB PCIE4 SSD and retire 4TB WD SSHD as file storage offline.

I suspected it could be either City Sample Unreal Engine 5 tech demo and BulkLoadDemo directstorage demo hammered my poor 4TB SSHD for sometime. Hopefully WD 4TB SN850X SSD will have directstorage firmware.
 
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