Windows 7 - Crash when copying large amounts of data

Meeko

Meeko

Meeko

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Hi guys,

Wonder if anyone can help. I installed Win7 (x64) on to my system last night and have been suffering from a major issue.

Before I wiped my system to install Win7, I copied my entire Music and Video collection (70Gb and 50Gb respectively) to an external Western Digital 250Gb hard drive.

After I got W7 up and running how I want, I tried to copy this data back to my C:\ drive.

Unfortunately, the copy process seems to completely hang the system and I have to hold the power button in for 4 seconds to turn off the machine. There are no crash reports etc - The system just simply hangs (at random - further it has got through the copy process is about 7%) with the Copy dialog still on screen (but not updating), mouse cursor will not move etc.

Had anyone experienced this fauly before and knows a solution?

Cheers,
Graeme
 
That's a weird one.

If you have another computer you could try copying the files via that machine. (As a work-around).

So External drive plugged into other PC, then copy across network to main PC.
 
What USB port are you plugging in to? did you install the chipset update drivers?

Sounds like the drive is not getting enough juice causing the hang?
 
I downloaded the latest chipset drivers from the nVidia site (nForce 630i) and have tried a couple of different USB ports.

The 'activty light' on the external HDD continues flashing once the system has hanged but apart from that, there are no other signs of life. Keyboard and mouse unresponsive, HDD light on system unit doing nothing.

Engram - cheers for the suggestion. I'll give that a try tomorrow (out on the lash tonight so wont get a chance).
 
You could always remove the drive from the casing and insert it into your PC directly then xfer that way too!
 
I had the same issue!

i had this issue and it was my internal card reader, i have to disable it in device manger unless i need it. i get the same problems as you when transferring large data over usb ports. was 100% my card reader and found other suffers on the web

for the record...

with my system i had the following

system would grind to halt, desktop would crash, internet would go, then the system hang, only way was to power button off and then no errors or useful info in event manger.

so the qestion is do you have a card reader ? or any other USB based hardware internal or external? becuase sound like the same issue to me.
 
Last edited:
_Jimlad_ said:
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Click to expand...

Cheers Jimlad. I do indeed have a built in card reader so will try that approach before I go down the route of sourcing another PC or dismantling the drive.

Thanks for all your suggestions guys.

I'll let you know the outcome once I get a chance to try it again tomorrow.
 
Try copying groups of folders across - a few gig at a time?

Perhaps there's a dodgy sector on the hard disk if it's crashing at the same time every time?

I copied over about 1TB from a drive - no problems
 
Meeko said:
Cheers Jimlad. I do indeed have a built in card reader so will try that approach before I go down the route of sourcing another PC or dismantling the drive.

Thanks for all your suggestions guys.

I'll let you know the outcome once I get a chance to try it again tomorrow.
Click to expand...

bet its that mate, sounds just like it, win7 handles card readers differently,
for my card reader there is no drivers. i have 1 card reader with 5 slots, i disbaled each and every one in device manger, and then just enable when i use them, which is rare and i only use my SD one when i do. problem went away after that. For the record it was not there when i first installed win7 it happened after i windowed update and chipset drivers were added.

tres said:
Try copying groups of folders across - a few gig at a time?

Perhaps there's a dodgy sector on the hard disk if it's crashing at the same time every time?

I copied over about 1TB from a drive - no problems
Click to expand...

that may work, as its mass copy that causes the hang. pretty sure he has the card reader issue that i did though
 
I don´t have a card reader built in my system and the same has happen to me a couple days ago. I had to reformat my HDX1000 and first I tried to copy the whole thing, a bit more than 400 GB and more than 600 files, and Windows 7 (x64) get stuck calculating the time without starting the copying process itself, the computer after several minutes get stuck and I had to reboot. The workaround was as tres suggested doing it in groups of files instead of the whole thing. Maybe Win7 does not manage that many files in number and size so well, haven't tried with another SO though, so nothing conclusive :cool:
 
If the card reader isn't the problem then you could try and use something like robocopy/synctoy to move the files for you
 
Cheers for all the suggestions guys.

After a lot of messing around, I eventually got my data copied over.

I borrowed my mates laptop (XP) and attached the USB HDD to that, and then mapped it as a network drive from my own PC and copied the files that way. Took a while, but all solved now!
 
Meeko said:
Cheers for all the suggestions guys.

After a lot of messing around, I eventually got my data copied over.

I borrowed my mates laptop (XP) and attached the USB HDD to that, and then mapped it as a network drive from my own PC and copied the files that way. Took a while, but all solved now!
Click to expand...

its not solved though, its a work around, did you try disabling the card reader cos that solved my issue, and i have heard other with the same issue
 
I reinstalled my HTPC yesterday and put on Windows 7. That meant I had to copy back ~700GB of files (in lots of ~100GB-ish) and had no problems copying the data across the gigabit lan from other boxes on the network.

So it doesn't appear to be a general data copying issue.
 
memyselfandi said:
I reinstalled my HTPC yesterday and put on Windows 7. That meant I had to copy back ~700GB of files (in lots of ~100GB-ish) and had no problems copying the data across the gigabit lan from other boxes on the network.

So it doesn't appear to be a general data copying issue.
Click to expand...

no i don't think it is, from my extensive googling trying to resolve my issue, it was down to a 3rd party genric card reader, and as stated disabling it while copying large data resolved my issues, i was hoping it would do the same for the OP
 
_Jimlad_ said:
its not solved though, its a work around, did you try disabling the card reader cos that solved my issue, and i have heard other with the same issue
Click to expand...

Well, yeah, I've worked around the issue rather than solved it but I've got my music back on my PC now so that saves me having to rip all the CDs again.

I did try disabling the card reader but unfortunately, that never worked so I had to resort to the approach I took in the end.

Apparently MS have recognised a problem with 64bit Vista/7 and mainboards with nForce chipsets when using USB devices. Unfortunately, they are not yet producing a fix as they feel it should be nVidia that solve the issue rather tham themselves. Just glad I don't have any more data that I need to transfer back to the PC!
 
maybe i'm lucky my DFI SLI-DR nforce4 based board works fine but showing it's age.

Current Spec:
AMD FX-55
DFI SLI-DR nforce4
BFG 8800 GTS OC
WD 160 Blue Edition SATA2

Any suggestions on an upgrade chaps, currently my work cpu Intel E8400 completes SuperPI 1M in 17 seconds, within my FX-55 trailing behind at 30+ seconds.
 
I had yje same problem with a shuttle. Instead of using the nvidia drivers use the one windows installs. Problem went away then.
 
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