Windows 7 Doesn't Detect My Internal Card Reader

deadman_uk · 4 Jul 2011 at 19:49

I have an internal card reader which plugs into a USB header on my motherboard. I've been using this card reader with Windows 7 x64 for several months now and it's been working fine. I never needed to install drivers, it was detected by Windows 7 and worked fine. I recently installed new hardware including processor, RAM, graphics card and motherboard. I also performed a format and clean install of Windows 7 on my SSD. The card reader lights up on the front, and it's single USB port works perfectly, yet the card reading functions themselves do not work. An unknown USB device is listed in device manager with a yellow exclamation mark next to it. Windows Update cannot detect this USB device, and right clicking and selecting "update" tells me that the best drivers have been installed. I know this unknown device is my card reader as when I unplug it from my motherboard, the unknown device is gone.

I have the latest chipset drivers installed, latest BIOS, latest USB drivers from the Asrock website. I also uninstalled the unknown device and rebooted. I even uninstalled the USB host controllers and rebooted, but this did not help. Furthermore, I have tried plugging this into another USB header and enabled USB legacy in the BIOS but it is no use.

Can anyone help?

Nanobot · 4 Jul 2011 at 23:09

Sounds similar to my internal card reader which sometimes comes up as "eHome" device in device manager after a reinstall of Windows 7.
I usually have to choose Update Driver, then "Browse my computer for driver software", "Let me pick from a list of device drivers on my computer" and choose "USB Composite Device".
It then recognises the card reader and starts loading drive letters for each card slot.

deadman_uk · 5 Jul 2011 at 19:45

Nanobot said:
Sounds similar to my internal card reader which sometimes comes up as "eHome" device in device manager after a reinstall of Windows 7.
I usually have to choose Update Driver, then "Browse my computer for driver software", "Let me pick from a list of device drivers on my computer" and choose "USB Composite Device".
It then recognises the card reader and starts loading drive letters for each card slot.

Seems to be a problem with many people. The drive I have is known as "Extra Value All in 1 Internal Card Reader Plus One USB2.0 Port (Black)" but it has no brand name or model number that I can find

https://forums.******.com/showthrea...us-One-USB2.0-Port-(Black)-(Quickfind-108453) I tried your suggestion but it did not help. I now see "Composite Device" listed in the USB category twice, with one of them still having a yellow exclaimation mark beside it.

Nanobot · 6 Jul 2011 at 18:27

Have you tried searching by using its Hardware Vendor and Device IDs?
You'll get the Vendor and Device IDs in Device Manager, look in Details under the device's properties. Might be known as something else or under a different OEM brand.

PS Haven't had a need to use yet but try this?

deadman_uk · 6 Jul 2011 at 18:38

Nanobot said:
Have you tried searching by using its Hardware Vendor and Device IDs?
You'll get the Vendor and Device IDs in Device Manager, look in Details under the device's properties. Might be known as something else or under a different OEM brand.

PS Haven't had a need to use yet but try this?

The VID is 8087 and PID 0024 (got this from the Parent tab) ... Is this what you meant? Google says its D-Link AirPlus G DWL-G122 Wireless USB Adapter(rev.B) but that's not my device.

Nanobot · 7 Jul 2011 at 13:00

That is unusual for different devices to share the same PID! Is that the only remaining device with a yellow exclamation mark on? Was that link any use?

deadman_uk · 10 Jul 2011 at 23:07

Nanobot said:
That is unusual for different devices to share the same PID! Is that the only remaining device with a yellow exclamation mark on? Was that link any use?

No, there is one other device with a yellow exclamation mark. A "PCI Simple Communications Controller" which is something to do with Intel. Further investigation told me I need to install "Intel Management Engine" which I did and now that entry is fine.

Oops, I didn't see your link first time. That program highlights the "PCI Simple Communications Controller" as red, but it cannot find a driver for it. My card reader isn't highlighted red but it called "Unknown Device" within this program. Attempting to find a driver just takes me to a Google search result for the term "Unknown device".