I have a really strange issue which is bugging me now and I cant seem to figure out what the issue is
Windows 7 Outlook 2010 Adobe reader 11.0.9/CDU
I have a user who for some reason over the last week has developed an issue where certain PDF files and Word files will not open
PDF says Arial font missing etc Word just will not open and you cannot even repair it as it says its unable to BUT all other PDF files and Word docs open fine of which there hundreds on local and shared
Basically you can get the files to open IF you download or uninstall and re install Adobe but it only works for a short while so you open the affected files and then probably the 2nd or 3rd time you go into this file it fails to open as it cannot find the certain fonts ( bear in mind this file used to open all the time)
Word again certain files will not open
Rebuilt fonts repaired office this user logs on to another computer and issue follows her - re created her profile - same issue also her HD failed whilst trying things out and she has another HD with all her apps on it .. but again same issue the fixes last for a bit then then they go back to type looked on the net and tried to rebuild the font files in Adobe by deleting lst files
Saved files to her local drive and same thing IF however you send the files via email you can open them in another web page (Word) but this is not ideal
Has anyone come across this before
Windows 7 Outlook 2010 Adobe reader 11.0.9/CDU
I have a user who for some reason over the last week has developed an issue where certain PDF files and Word files will not open
PDF says Arial font missing etc Word just will not open and you cannot even repair it as it says its unable to BUT all other PDF files and Word docs open fine of which there hundreds on local and shared
Basically you can get the files to open IF you download or uninstall and re install Adobe but it only works for a short while so you open the affected files and then probably the 2nd or 3rd time you go into this file it fails to open as it cannot find the certain fonts ( bear in mind this file used to open all the time)
Word again certain files will not open
Rebuilt fonts repaired office this user logs on to another computer and issue follows her - re created her profile - same issue also her HD failed whilst trying things out and she has another HD with all her apps on it .. but again same issue the fixes last for a bit then then they go back to type looked on the net and tried to rebuild the font files in Adobe by deleting lst files
Saved files to her local drive and same thing IF however you send the files via email you can open them in another web page (Word) but this is not ideal
Has anyone come across this before