Windows 7 warning about harddrive

dbeckett

dbeckett

dbeckett

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11 Mar 2005
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At the beginning of last week I bought a samsung 500gb f3 harddrive and i got around to installing it at the weekend. I was using it purely for storage purposes (only copied around 1gb accross just to see what the write speeds where like).
The following day windows7 came up with the following error message

Windows detected a hard disk problem. Backup your files immediately to prevent information loss and then contact the computer manufacturer to determine if you need to repair or replace the disk.

The following hard disks are reporting failure, diskname: Samsung HD502HJ ATA Device
Click to expand...

At first I clicked ask me again later however the error message kept reappearing every 10minutes. I disconnected my other harddrives and installed a fresh copy of windows7 onto my samsung f3 harddrive and so far the error message hasnt reappeared.

Has anyone seen this error message before? Should i rma it?
 
run a Scan Disk making sure to select the 'scan for physical errors' option, this will take a while so might be best to do it at night if you want to use the machine.
 
Check to see if windows is showing the drive as 'Healthy' in disk management,
i did something similar to you and ended up loosing a full disk a few months later.
 
What windows is doing is reading the S.M.A.R.T data from the drive, one of the values has probably breached it's threshold, do not ignore the message, if you do, it could end very badly...

Download HDTach and check the S.M.A.R.T data.
 
Heres the info ive found, disk seems to be "healthy" and i used a different program to get the smart info as that program previously stated is xp only.

I always ran a diskcheck using the builtin tool in my computer (properties,tools,error checking) which restarted my pc and ran through the process and I left it but when i came back i found the pc had restarted therefore i couldnt find any errors that may have appeared, tried finding a log for it but with no such luck of yet... anyone have any more ideas or can find anything strange in the enclosed screenshot?

harddriveinfo.jpg


I've already contacted ocuk about a rma, but they said for me to try and see if the error appears on a different machine, but so far no luck.. might try my luck with them again as the harddrive is the one component you can't just simply replace when broken(ie data)
 
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Last time I had a disk problem, before carrying out an RMA I used the free version of HD Tune to scan the disk, there's quick and full scan and should show up any damaged areas as red blocks.
 
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