We've had most of the windows in our house replaced, but not all by the same company. The latest replacements were done by 'company A' and I am comparing the finish in the corners, where the (internal) beading is cut, to the other companies.
We're not happy with the gap. It looks poor. Also, when the windows mist up (showers, drying clothes, etc) there are little clear areas (imagine an elongated pear shape) eminating from the corners which, to me, suggests a draft. None of my other windows do this.
Company A (left) - Company B (right)
The company have been out twice to inspect the work and claim it's the type of beading used and just how the machine cuts it. (In my mind I'd be cutting the plastic by whatever means, but trimming the rubber by hand so it matches.) The suggested remedy is to use a different bead. However, due to the shape of the window at the top, it can't be used there. So we'd be left with the original beading up top and something different down below.
They're really dragging their heels on this. We reported it a couple of months ago. They called up this morning (after we chased them yesterday) to say they have to send someone out again to inspect.
Am I being unreasonable?
We're not happy with the gap. It looks poor. Also, when the windows mist up (showers, drying clothes, etc) there are little clear areas (imagine an elongated pear shape) eminating from the corners which, to me, suggests a draft. None of my other windows do this.
Company A (left) - Company B (right)
The company have been out twice to inspect the work and claim it's the type of beading used and just how the machine cuts it. (In my mind I'd be cutting the plastic by whatever means, but trimming the rubber by hand so it matches.) The suggested remedy is to use a different bead. However, due to the shape of the window at the top, it can't be used there. So we'd be left with the original beading up top and something different down below.
They're really dragging their heels on this. We reported it a couple of months ago. They called up this morning (after we chased them yesterday) to say they have to send someone out again to inspect.
Am I being unreasonable?
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