Windows Mobile :(

Firefly86 · 22 Nov 2007 at 18:50

Hi guys,

I need some help!
Just got a new HTC S710 mobile. At the moment I use Blackberry in the office however I want to move over to the HTC and receive emails on it instead using mobile internet
However when I try to go through the setup using Activesync I get the following error :

Outlook Web access is setup and installed and works. I have tried loads of different addresses but keep getting the same error message!

tried following :
https://mail.domainname.com:444/exchange
servername
\\servername
\\serverip
\\mail.domainname.com:444

etcetc...they just dont work

Our current webmail address is :

https://mail.domainname.com:444/exchange

Replacing all names with internal servers....still dusnt work

Does anyone know why this is happening?

I also have Outlook Mobile Access enable on the exchange server 2003.

Any advice is appreciated.

blighter · 22 Nov 2007 at 18:53

Webmail will have nothing to do with it. It should just be the name of your company's Exchange Server

Firefly86 · 22 Nov 2007 at 19:00

yea ive tried just the name also...just dusn't work :/ and obviously the server is running successfully..have also tried the servers IP incase it couldnt resolve DNS ... i cant think of what Im missing here....

Firefly86 · 22 Nov 2007 at 20:40

any1

tonyyeb · 22 Nov 2007 at 21:01

For me I entered our exchange server name without any slashes and unticked the use ssl tick box.

Firefly86 · 22 Nov 2007 at 21:10

hmm....are there any requirements on the exchange server end? Coz i havent configured anything there at all except the OMA and OWA really...
atm ive just isntalled activesync on a workstation and tried to do the above.

just the server name without any slashes wont work for me...even if i remove the SSL tick box...i can browse the server via the network

also for the domain field i just entered domainname.com

tonyyeb · 22 Nov 2007 at 21:32

Nope. No requirements. Have you got Outlook installed? Is it configured to your exchange mail account?

Firefly86 · 22 Nov 2007 at 21:45

yes to both of the above

outlook installed with mail profiles working correctly.

am stumped :S

JonnyT · 22 Nov 2007 at 22:21

Might want to check out the following link - it refers to SBS but is relevant to the 'full fat' MS Exchange. - link

Also, what version of ActiveSync are you using?
And Windows Mobile?
Have you enabled the direct push technology in Exchange System Manager?
Have you got a certificate to install on the device?

Firefly86 · 22 Nov 2007 at 22:57

hi johnny thanks for the replies )

Activesync is version 4.5
Windows Mobile 6

Push technology is enabled on exchange,
I use SSL for OWA does that have anything to do from the certificates?

Thanks for the help