Windows Problems on laptop

gdenuf4ayeti · 15 Nov 2006 at 19:03

hi my laptop is completely messed up and my friend recommended i tried this site for help.

ok basically evrything is fine, it all starts up but when you log on it freezes on the background and nothing further happens, i've ran the included Dell problem finder program that came with it, but that couls find nothing wrong. so now i have no idea what to do.
any help whatsoever would be much appreciated

cheers

Simon

IamMed · 15 Nov 2006 at 20:52

Easiest thing todo is run the recovery disc that should've come with your laptop.

Though that would result in losing any data you had on there.

Have you tried logging in with safe mode?

gdenuf4ayeti · 15 Nov 2006 at 21:50

as far as I know it didn't come with a recovery disc. how do you run it in safe mode??

cheers
Simon

NVIDIA_x64 · 15 Nov 2006 at 21:55

To get in to safe mode u need to keep pressing F8 after bios post screen

modo77 · 15 Nov 2006 at 22:12

Can you press control,alt, delete in normal windows. Then goto File, New task and type explorer?

If that lets you in download hijackthis and post the results.

You could also try creating a new user account in safe mode and then boot into normal windows and log into the new account. And see if thats ok?

Sounds like its either a virus/spywre or the user profile is corrupt