Windows restarting and error messages.

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21 Oct 2009
Posts
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Location
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I reinstalled windows 7 yesterday on this computer and I have had 3 restarts, they have all been while I have'nt been at the computer though.

I got this error message when it restarted:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880048BC817
BCP3: FFFFF880080668E0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121710-21387-01.dmp
C:\Users\Kieran\AppData\Local\Temp\WER-27955-0.sysdata.xml

I have found these in computer managment:
17143648.png


Its strange that these started happening a few hours after I reinstalled windows, I'm no expert but would a system restore that I did yesterday after I reinstall windows have caused these errors?

I would be very greatful for any help.
 
Last edited:
Why did you do a system restore after re-installing?

Have you tried a repair install?

I had to do a system restore to get rid of something that conflicting with my media player, thats is working fine now though.

Also I havent had another reboot yet, so I will post back later if I have another one.
 
Right, I've come back to my computer after not using it for about an hour and it has restarted again, it only seems to do this when its not been used for a while which it odd.
 
Have you installed the OS to this computer before without trouble? Have you made hardware changes since then? Did you do anything differently on this install than previous ones? Did you install software that you hadn't before?

I would start by re-installing Windows again. (If you are installing to an SSD wipe it first). Once Windows is installed use Device Manager to see if there is any hardware that still needs Drivers to be installed. If so run Windows update and see if the drivers you need are listed. If not get your Security package installed and go online to find them.

Do updates.

Start installing your software, apps etc, using the most recent versions that are available. i.e ccleaner etc.

Report back!
 
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