Windows update causing looping issue

mdaw

mdaw

mdaw

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Joined
18 Apr 2013
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619
Hi all,

A couple of weeks ago I had a windows update (windows 11) and it failed. It was solved by doing a system restore. Unfortunately it tried to do the same update I think today or maybe a newer version of it and system restore won't solve it. I've tried every option from the uninstall which does nothing using command prompt and tried a reset keeping personal files but even then it still came back after a reset trying to do a windows repair which is always unsuccessful and just loops back into the windows recovery screen. My knowledge is limited when it comes to software and I just don't know what to do now. Is there anything else I can try?
 
Slight update. I tried another system restore. When it finishes the restore and reboots it instantly starts installing the new update and fails. I can't uninstall that update from the windows recovery same as before and says I have pending actions try running start up repair.
Is there any way I can stop that update going ahead when it reboots from the system restore?
 
No I can't. It just goes straight to the windows recovery screen no matter which option I select. Safe mode with network, safe mode, low res. The lot unfortunately.
 
I'm assuming all I can do is a fresh install. I'm going to get a new nvme SSD and install it on that and hope I can access the other files etc from the other SSD. Unfortunately it will just have windows installed on it. Not sure how I can delete it when it's not my main drive. Like I say I'm not great at operating computers. Putting them together is much easier
 
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