Windows update issue

DJ85 · 26 Jun 2019 at 19:01

Every time I turn on my laptop I get the message. “Your device is missing important security and quality fixes” yet when I go to search for updates, it searches for about 20 mins then I get the error code 0x80080005

Does anyone know what this is

When I use the windows 10 update assistant it says I’m on the latest version and when I Check in system it’s 19.0.17763 build 177630
Thanks in advance

nemesisuk2 · 26 Jun 2019 at 19:03

check this out for a possible fix https://answers.microsoft.com/en-us...80080005/07b6e544-a501-4492-851d-83fcb80e8f2f

DJ85 · 26 Jun 2019 at 19:20

Thanks I seen that and tried it but my laptop won’t let me net stop wuauserv
Worked through the rest and tried it but no success

nemesisuk2 · 26 Jun 2019 at 19:51

Have you tried a sfc /scannow and a dism /online /cleanup-image /restorehealth from an admin cmd prompt? And then tried that guide.

Stephanie Peterson · 26 Jun 2019 at 19:56

Go into control panel, administrative tools, services
Scroll to windows update service, right click and stop it.

Go to windows directory, into software distribution - delete entire contents of the directory.
Restart the windows update service (as above but click start)

APM · 26 Jun 2019 at 19:58

Run the troubleshooter?

DJ85 · 26 Jun 2019 at 20:03

APM said:
Run the troubleshooter?

Troubleshooters running just now, has been for about 30 mins.

Stephanie Peterson said:
Go into control panel, administrative tools, services
Scroll to windows update service, right click and stop it.

Go to windows directory, into software distribution - delete entire contents of the directory.
Restart the windows update service (as above but click start)

I’ll try this next

Stephanie Peterson · 26 Jun 2019 at 20:03

Troubleshooter will find nowt, they never do - complete waste of time usually.

Stopping the service and nuking the distribution folder usually works.

DJ85 · 26 Jun 2019 at 20:05

Where’s the software distribution usually found

Stephanie Peterson · 26 Jun 2019 at 20:07

In the windows directory

DJ85 · 27 Jun 2019 at 16:15

I didn’t even seem to have windows update in my services list, been bugging me all day think I’ve finally got up
Updating(if it works) I tried to download the Xbox beta app for the ultimate subscription and went to minimum requirements and noticed the update now button so hopefully it’s the May update that it’s wanting and nothing else