Windows update/Microsoft store updates

Bazzards · 24 Mar 2024 at 18:21

Hi Guys

I have a few windows updates that wont download and install.

Windows Intelligence Update
Windows Malicious Software Removal Tool x64 - v5.122 (KB890830)
2023-11 Update for Windows 11 Version 23H2 for x64-based Systems (KB4023057)
Creative Technology Ltd. - MEDIA - 1.16.4.26

I have performed an situ install of windows 11. This was a fresh windows install from Microsoft, yet the problems persist.

The windows store wont install any updates.

Any idea how I fix any of this?

Thank you

Bazzards · 24 Mar 2024 at 21:35

I thought that was to do with the failed February update only. Also, I do not have that folder on my pc.

Bazzards · 26 Mar 2024 at 10:52

Any ideas on this. I would rather not have to do a completely new install of Windows. Really frustrating, I have tried numerous online fixes, but none appear to work.

Bazzards · 26 Mar 2024 at 12:40

Thanks Paul, No errors in windows update it just sits there downloading at 0%. Button for "download and install all" is greyed out. I have tried all manner of fixes from shutting windows update service to checkdisk/scan disk/dism etc. I have just performed a clean restart of windows but to no avail. I have also done a resotre and repair system files process but nothing seems to be working.

I have just now performed a clean install, but retained apps/files etc. Again not working.

Microsoft store is producing an error code Code: 0x80131500. I have tried wsrest with this, but again no success. I cannot play any gamepass games at the moment because the app needs an update, which I cannot run.

I think the nuclear option will be a clean install of windows with all apps/files wiped. But would like to exhaust all other avenues first.

Bazzards · 26 Mar 2024 at 17:21

Thanks Tetras.

System folders exposed, only hidden folder on c drive is $Windows.~WS.

Not sure what I am looking for in event viewer, nothing jumping out as an issue.

Not sure how to enable/disable download updates. Do you mean switching airplane mode on/off?

Im on version 23H2 so not sure I can go back a version.

Bazzards · 26 Mar 2024 at 17:46

Thanks Rroff, but that’s what I have done. Im running a fresh install, keeping personal files only. Fingers crossed this fixes the issue.

Bazzards · 26 Mar 2024 at 18:58

Thanks for your input guys. I have resolved my issues by re-installing, ridiculous that I had to go that route.

Fresh install of windows and updates working fine. Just need to re-install my apps/software.

Bazzards · 26 Mar 2024 at 20:31

Thanks Tetras, I’m sure I will need to do that at some point going forward given Microsoft’s ways.