hi all,
I'm looking at trying to fix someones laptop. it's fairly old but surfices for browsing the web, documents etc. They started getting BSOD at random times and then windows stopped loading so i said i'd take a look. It looks like a critical file or two has become corrupt so hardware failure aside, my first port of call is to extract what files i can and re-install.
Now, they have XP Home installed on there and the key sticker is on the laptop itself but they can't find the XP disc.
Can I get hold of any XP Home disc and install it with the key from the sticker on their laptop? Any problems I should look out for?
I'm figuring if this doesn't work it's a hardware failure of some kind (HDD, mobo, memory).
I'm looking at trying to fix someones laptop. it's fairly old but surfices for browsing the web, documents etc. They started getting BSOD at random times and then windows stopped loading so i said i'd take a look. It looks like a critical file or two has become corrupt so hardware failure aside, my first port of call is to extract what files i can and re-install.
Now, they have XP Home installed on there and the key sticker is on the laptop itself but they can't find the XP disc.
Can I get hold of any XP Home disc and install it with the key from the sticker on their laptop? Any problems I should look out for?
I'm figuring if this doesn't work it's a hardware failure of some kind (HDD, mobo, memory).