wireless : cant get network address

[conuk]

ok a friend asked if I couls sort out his wireless connection.

1 acer 4060 laptop
1 edimax router

can connect no problem

the problem is when i select protection ..... i make a key. then use this to connect - it dont - it just keeps looping require network address.

if i plug in the ethernet cable - i can acceess net via that with security on - wireless works fine with no security.

anybody offer any help ?

router is set at AP (access point)
this correct ?

 

[Duke]

If it works fine with no security but gets stuck getting an IP with security, the key is setup or incorrect. I would try another key completely / different type of security - i.e. try using WPA instead of WEP.

 

[conuk]

Thanks - strange - manual states it works with all the security modes.
Hes took it back for a while now - will try another security method when I get it back.