Hi all,
I have recently reinstalled my PC and i am not having a problem with the wireless dropping out. The only way I am able to fix the problem is to restart the network card using the trouble shooter which fixes for 5 minutes before it drops out again.
Unfortunatly i do not know a great deal about networks so not sure on what the best tools and tecniques are for diagnosing problems are so would appreciate some assistance if you woudl be kind enough.
I have taken an extract from the windows diag tool which i hope may point us in the right direction.
Windows Network Diagnostics Publisher details
Issues found
Problem with wireless adapter or access pointProblem with wireless adapter or access point Fixed
Reset the wireless adapter Completed
Investigate router or access point issues Not run
Refer to Windows Help and Support for more information about wireless connectivity problems Not run
Issues found Detection details
5 Problem with wireless adapter or access point Fixed
Reset the wireless adapter Completed
Network Diagnostics Log
File Name: DEDC7D52-69A5-425E-90E1-3DF835409E3D.Repair.1.etl
Investigate router or access point issues Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
Refer to Windows Help and Support for more information about wireless connectivity problems Not run
Windows cannot resolve your wireless connectivity issue.
Detection details
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : TP-LINK 450Mbps Wireless N Adapter
Manufacturer . . . . . . . . . : TP-LINK
Provider . . . . . . . . . . . : TP-LINK
Version . . . . . . . . . . . : 9.2.0.310
Inf File Name . . . . . . . . . : C:\Windows\INF\oem16.inf
Inf File Date . . . . . . . . . : 31 August 2011 12:55:52
Section Name . . . . . . . . . : ATHER_DEV_0030.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0030
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 7a97f643-c8b0-4675-8a3c-2eda81f0d5d0
Interface name: TP-LINK 450Mbps Wireless N Adapter
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2012-06-09 17:19:45-956
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 1 item(s) total, 1 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
00-26-44-EE-EE-B3 Infra <unknown> -76 6 O2wirelessEEEEB3
Connection History
Information for Auto Configuration ID 1
List of visible networks: 1 item(s) total, 1 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 46 Yes O2wirelessEEEEB3
List of preferred networks: 1 item(s)
Profile: O2wirelessEEEEB3
SSID: O2wirelessEEEEB3
SSID length: 16
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 1
Connection started at: 2012-06-09 17:19:45-956
Auto Configuration ID: 1
Profile: O2wirelessEEEEB3
SSID: O2wirelessEEEEB3
SSID length: 16
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 00-26-44-ee-ee-b3
Security and Authentication
Configured security type: Open
Configured encryption type: WEP
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: No
Multicast key received: No
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 162764
Ndis Tx: 103225
Unicast decrypt success: 8716
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 8729
Rx failure: 73569
Tx success: 5571
Tx failure: 5
Tx retry: 473
Tx multiple retry: 2
Tx max lifetime exceeded: 0
Tx ACK failure: 10748
Roaming history: 0 item(s)
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 7a97f643-c8b0-4675-8a3c-2eda81f0d5d0
Interface name: TP-LINK 450Mbps Wireless N Adapter
Interface type: Native WiFi
Result of diagnosis: There may be problem
Many thaks for your help in this
I have recently reinstalled my PC and i am not having a problem with the wireless dropping out. The only way I am able to fix the problem is to restart the network card using the trouble shooter which fixes for 5 minutes before it drops out again.
Unfortunatly i do not know a great deal about networks so not sure on what the best tools and tecniques are for diagnosing problems are so would appreciate some assistance if you woudl be kind enough.
I have taken an extract from the windows diag tool which i hope may point us in the right direction.
Windows Network Diagnostics Publisher details
Issues found
Problem with wireless adapter or access pointProblem with wireless adapter or access point Fixed
Reset the wireless adapter Completed
Investigate router or access point issues Not run
Refer to Windows Help and Support for more information about wireless connectivity problems Not run
Issues found Detection details
5 Problem with wireless adapter or access point Fixed
Reset the wireless adapter Completed
Network Diagnostics Log
File Name: DEDC7D52-69A5-425E-90E1-3DF835409E3D.Repair.1.etl
Investigate router or access point issues Not run
If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device back on or plug it back into the power outlet. To restart a router or access point that has a built-in battery, press and quickly release the Reset button.
Refer to Windows Help and Support for more information about wireless connectivity problems Not run
Windows cannot resolve your wireless connectivity issue.
Detection details
Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : TP-LINK 450Mbps Wireless N Adapter
Manufacturer . . . . . . . . . : TP-LINK
Provider . . . . . . . . . . . : TP-LINK
Version . . . . . . . . . . . : 9.2.0.310
Inf File Name . . . . . . . . . : C:\Windows\INF\oem16.inf
Inf File Date . . . . . . . . . : 31 August 2011 12:55:52
Section Name . . . . . . . . . : ATHER_DEV_0030.ndi
Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0030
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 7a97f643-c8b0-4675-8a3c-2eda81f0d5d0
Interface name: TP-LINK 450Mbps Wireless N Adapter
Interface type: Native WiFi
Connection incident diagnosed
Auto Configuration ID: 1
Connection ID: 1
Connection status summary
Connection started at: 2012-06-09 17:19:45-956
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Success
List of visible access point(s): 1 item(s) total, 1 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
-------------------------------------------------------------------------
00-26-44-EE-EE-B3 Infra <unknown> -76 6 O2wirelessEEEEB3
Connection History
Information for Auto Configuration ID 1
List of visible networks: 1 item(s) total, 1 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
------------------------------------------------------------------------------
Infra <unknown> Yes 46 Yes O2wirelessEEEEB3
List of preferred networks: 1 item(s)
Profile: O2wirelessEEEEB3
SSID: O2wirelessEEEEB3
SSID length: 16
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Information for Connection ID 1
Connection started at: 2012-06-09 17:19:45-956
Auto Configuration ID: 1
Profile: O2wirelessEEEEB3
SSID: O2wirelessEEEEB3
SSID length: 16
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): No
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 00-26-44-ee-ee-b3
Security and Authentication
Configured security type: Open
Configured encryption type: WEP
802.1X protocol: No
Key exchange initiated: Yes
Unicast key received: No
Multicast key received: No
Number of security packets received: 0
Number of security packets sent: 0
Security attempt status: Success
Connectivity
Packet statistics
Ndis Rx: 162764
Ndis Tx: 103225
Unicast decrypt success: 8716
Multicast decrypt success: 0
Unicast decrypt failure: 0
Multicast decrypt failure: 0
Rx success: 8729
Rx failure: 73569
Tx success: 5571
Tx failure: 5
Tx retry: 473
Tx multiple retry: 2
Tx max lifetime exceeded: 0
Tx ACK failure: 10748
Roaming history: 0 item(s)
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 7a97f643-c8b0-4675-8a3c-2eda81f0d5d0
Interface name: TP-LINK 450Mbps Wireless N Adapter
Interface type: Native WiFi
Result of diagnosis: There may be problem
Many thaks for your help in this