Wireless Keyboard and Mouse Has disconnected in W7

hopeful_builder · 14 Mar 2012 at 21:27

Using windows 7 home premium on my media centre (Acer Revo 3610)

I usually use a Logitech DiNovo Mini to access media on the computer, but I wanted to add another keyboard and mouse for quickness. Sometimes I just want to drag and drop things to a USB Drive and it can be a bit time consuming using the Di novo Mini (i'm impatient)

So I added a Logitech Mk250 Wireless Mouse and Keyboard. It worked fine for hmmm say 10 mins, then when I came back to it 20 mins later it doesnt work :confused:

I've replaced the batteries and attempting reconnecting through a new USB but it does exactly the same. any ideas please?

hopeful_builder · 15 Mar 2012 at 13:37

no one?

beejjacobs · 15 Mar 2012 at 13:48

Try a different PC? Sounds like they might be just broken.

hopeful_builder · 15 Mar 2012 at 13:52

tried that and it did exactly the same on my dekstop PC. Tyhe only difference being my desktop rig is running Windows 7 ultimate instead of HP on my media centre.

Its worked for first 10 mins, then DC again.

I thought it was the batteries at first but Ive replaced them

beejjacobs · 15 Mar 2012 at 13:55

Definitely put the batteries in right? Do you need to 'sync' the keyboard/mouse with the receiver?

hopeful_builder · 15 Mar 2012 at 14:04

yep, triple checked.

And yes you do, which I have done. Which baffled me as it worked 100% for the first 10 mins.

beejjacobs · 15 Mar 2012 at 14:19

I know it did used to work, but checked the drivers to be sure?

hopeful_builder · 15 Mar 2012 at 16:35

yep all updated on both machines to latest version. I even thought the Logitech dinovo Mini might be interfering with the set, so I disconnected it and uninstalled that software.
I think its RMA time

beejjacobs · 15 Mar 2012 at 16:37

hopeful_builder said:
yep all updated on both machines to latest version. I even thought the Logitech dinovo Mini might be interfering with the set, so I disconnected it and uninstalled that software.
I think its RMA time

Looks that way unfortunately

hopeful_builder · 15 Mar 2012 at 16:59

luckily Logitech are pretty good with RMA's.FIngers crossed

Thanks for your help anyway

beejjacobs · 15 Mar 2012 at 17:00

hopeful_builder said:
luckily Logitech are pretty good with RMA's.FIngers crossed

Thanks for your help anyway

No worries, hope it all gets sorted promptly!