• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Would you return this?

pandem0nium

pandem0nium

pandem0nium

Soldato
Joined
5 Dec 2010
Posts
3,212
Location
Solihull
Hi Chaps,

I think my second MSI 390x might be a dud and can't sustain it's stock clocks.

I'm using OCCT gpu to test it which I believe uses furmark.

The settings I'm using are:

Shader level 4, full screen, 4k resolution and error checking enabled. FPS limit is disabled.

I get errors within the first 10 minutes. on stock settings except power limit + 20. If it's set at zero, then powerplay kicks in and it clocks itself down.

Would you return it or do you think I'm being too picky?

Has anyone got another method of testing that they'd recommend?

Cheers
 
I'd also test in other benchmarks/situations. Furmark is known to be particularly stressful and damaging so GPU makers have put in failsafes to prevent this.
 
What are your frtc settings in catalyst, and are you using vysnc/freesync?.
What clock rates are you seeing in games and what settings are you using for cf in afterburner.
 
Freddie1980 said:
Typically if it can't sustain clocks then it's because the card is running to hot. How about testing it on it's own instead of in crossfire? I would remove the other card just in case to eliminate power/temps/airflow issues.

You might also want to read this - http://forums.overclockers.co.uk/showthread.php?t=18710139
Click to expand...

It's installed on its own at the moment. It's in my second machine since my main machine motherboard needs to be rma'd. Which unfortunately doesn't have the slot spacing to run two 2.5 slot cards together.

Yeah, I've seen that and posted in there. I've repasted with thermal grizzly kryonaught. What I'll do tonight is check the application and maybe do it again using the line method.
 
Davedree said:
What are your frtc settings in catalyst, and are you using vysnc/freesync?.
What clock rates are you seeing in games and what settings are you using for cf in afterburner.
Click to expand...

I've turned off frtc for the test, it's usually on a 60fps limit.

Freesync is enabled, but will give it another go tonight with it disabled.

Clocks are sustained during gaming, I'll have a go with a few games tonight and do some more testing.
 
Disco_P said:
I'd also test in other benchmarks/situations. Furmark is known to be particularly stressful and damaging so GPU makers have put in failsafes to prevent this.
Click to expand...

Yeah, furmark is pretty harsh, but it's the only test I know which is similar to cpu stress testing and reports errors.
 
Even if Furmark is harsh, the card should be able to handle its stock clocks under any level of stress. I would seek to return this card, assuming you can replicate the failure often enough that MSI could also find the same fault. The nightmare is that it only fails 20% of the time and MSI don't happen to have an issue when they test the card.
 
pandem0nium said:
Yeah, furmark is pretty harsh, but it's the only test I know which is similar to cpu stress testing and reports errors.
Click to expand...

I think it's mentioned above but years back now AMD and Nvidia put fail safes into the drivers when running Furmark and the like so the card may throttle back it's clocks on purpose. It's not a good testing method these days.
 
MooMoo444 said:
Even if Furmark is harsh, the card should be able to handle its stock clocks under any level of stress. I would seek to return this card, assuming you can replicate the failure often enough that MSI could also find the same fault. The nightmare is that it only fails 20% of the time and MSI don't happen to have an issue when they test the card.
Click to expand...
In that case no card for years from either vendor has been acceptable :p
 
Every card from both manufacturer deliberately throttles in furmark (depending on circumstances they may not, but by design they can) which you said shouldn't happen & should be returned. In any case, the OPs card didn't crash at stock, changing power limit is something I routinely do but is not running it at stock.

Furmark remains a poor choice for testing anything.
 
Last edited:
I've used valley and heaven for testing and still do. What I have found though is it could be perfectly stable in those only to fall over in games.
 
I've repasted the gpu using the line method and it's helped a bit with temps.

I've retested, comparing against my known 'good' card, lets call it card A.

10 mins of OCCT with the same settings as the first post. stock clocks but power limit set to +50.

Card A - 0 errors in 10 mins, max temp was 81*C

Card B - 2 errors in 10 mins, max temp of 85.

So I'm fairly sure the card is a bit dodgy. The temps are quite high, but well below the 95*C maximum. I'll run Valley now for a while.

Thanks for the help guys.
 
I have 2 MSI 390X cards and im not sure if my issue is drivers or one of thr cards as i am having the same issues listed above ....

My system crashes in games but the temps look fine ... im getting a lot of the driver stopped responding errors ...

I have gone back to one card today so im going to see how i go on this card then swap it out in a week or so for the second one.
 
anthony566 said:
I have 2 MSI 390X cards and im not sure if my issue is drivers or one of thr cards as i am having the same issues listed above ....

My system crashes in games but the temps look fine ... im getting a lot of the driver stopped responding errors ...

I have gone back to one card today so im going to see how i go on this card then swap it out in a week or so for the second one.
Click to expand...

Check that each card in non cf runs the same voltage too , Could be a case of the cards being synced in crossfire (msi afterburner sync option) and one of the cards is using the voltage settings from the primary card, but actually needs more voltage.
 
You must log in or register to reply here.
Back
Top Bottom