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X1900 XTX Problem with temp

ChrisUK

ChrisUK

ChrisUK

Associate
Joined
26 Nov 2004
Posts
37
Hi,

I used to have a 7800GTX and moved back to ATI with an X1900 XT. I wanted more from the XT so I just opted and purchased from OcUK an X1900 XTX. It arrived today and when I got home from work I changed my card over.

The problem I have is that if I play COD2 with th XTX the game runs for a minute then the screen goes black. My LCD led indicator changes from green to yellow and I have to reset my pc. I can still hear the game in the background but I cant get any keys to work etc so have to hit the reset button on the case.

My old X1900 XT wasnt doing this last night so it must be something to do with the new XTX.

If I run CCC overdrive utility the same thing happens when the temp reaches 79 degrees C. The core frequency has only moved up a few Mhz by this time.

Has anyone else had this problem. I'll phone OcUK tomorrow and RMA it. The card is a Sapphire the same as my XT was.

Cheers for any help,
Chris
 
Hi Chris,

The only other thing that cuases the temps to go up is if the the blanking plate on the pci slot next to the card has not been removed. I did not do this initially and my temps used to rocket, they idle at around 51 and go up to 72 overclocked on load now, and this is normal for these cards. Sorry if you've already done removed the plates!!

Thanks
Raja
 
Hello,

Thanks for your reply's.

1) I took out an X1900XT and replaced it with the XTX so shouldnt need to reinstall the drivers. I have done that anyway though. ATI Cat 6.2's.

2) The blanking plate was removed. As I said I just removed an XT and replaced it with the XTX.

I am now running on the XT again (COD2 runs fine now). I used CCC's overdrive utility to see how my XT reacts. The XT temp just rises inline with the core overclock. I saw it go to about 90 degrees without issue so think the XTX has a problem if it bombs out at just 79 degrees.
Using the XTX and overdrive the core clock speed before it goes off is only 655Mhz from its default 650Mhz. You see what I mean, there is certainly a problem here. I can only play COD2 for about a minute before the screen goes black.

I have also tried reseating the card in the slot and this made no difference at all.

As I said, the XT works without an issue but the XTX in 3D doesnt like temp. I dont want to remove the heatsink etc incase it voids my warranty in some way. The heatsink looks to be fitted ok. The memory pads look to be in contact with the memory etc.

I see the words RMA, RMA in front of me.

Cheers
 
hi,

(assuming sherlock holmes pose whilst holding pipe), yes...yes 'tis fishy.

Thanks
Raja
 
Tom,

I know the temp should be fine 'cause my XT I have seen go to around 100 degrees. The core of my XTX should go way higher than the 655Mhz it currently reaches before it "bombs out".

The temp seems to be the problem and at 79 degrees it blacks the screen. I can still hear things going on in the background of COD2 although I am totally frozen out of it and also XP.

I am wondering if at 80 degrees the fan speed would step up another notch (my XT appears to at this point) and the problem is that this is the problem. Something which tells it to change up a gear isnt happening and instead the signal somehow crashes the card.
 
I wonder could it be a badly fitted heatsink...I guess you could take the thing apart and apply some arctic silver and reseat, but probably best to rma.

Btw, it sounds like you had an X1900XT and then bought an XTX. Do you mind me asking why ? Did your XT not overclock to XTX speeds as I hear most of them do, and there is even an XTX bios out. Seems like a lot of money to spend for a marginal improvement in peformance. The again, I am not one to be talking as I sold a 90nm FX55 last year to buy an FX57 (doh), cause I wanted the fastest.
 
I am one of those people who want the best going. I have always done this with video cards and to be honest only ever have them until the next one comes out. I'll see how the Nvidia 7900 performs against this X1900XTX and make another decision on the card I want then!

The X1900XT I had (also by Sapphire) would not run at XTX speeds if I simply changed the frequency in CCC's Overdrive. It produced all kinds of artifacts in COD2 after a minute or two at XTX speeds. The reason I wanted the XT was 'cause I thought I'd save myself a few quid and jut o/c it.

I have posted on HardOCP about voltages etc. Are they the same for both XT and XTX cards? Well, I had a reply which said they were different. I wondered if the BIOS held the information on voltages etc so I downloaded the Sapphire XTX Bios and was about to use it when I decided not to bother.
I was thinking if the XT cant run at default XTX speedsthen a BIOS to XTX might damage it and not allow me to get it back.
Maybe with additional voltage the card would have been fine but I didnt want to go doing that.

I have the ATItool Beta12 and overclocker util's etc and I just thought why am I going to overclock this card? Why not just buy an XTX and get a more reliable core. Hence the reason I went for this card in the end. Ironinc really now that this card is playing up and the XT is back in use (it saved the day,,,ahhhh!).

Chris
 
I don't think it's a problem with your x1900 cards..If there both bombing out at about the same speeds.It looks like something in your system is at fault..Maybe power supply or two much heat,..

What power supply you using ?
is your memory or cpu overclocked ?
which case do you have ?

:confused: You had a x1900xt card and then went and brought a xt1900xt-x..Why did you not buy a crossfire edition card and run them in crossfire ?? :confused:
 
Last edited:
chapparral,

I havent said I had a problem with both XT and XTX. The problem I have is ONLY with the XTX.

My system is overclocked and high spec in every way so that isn't the issue.

I didnt buy the XTX to go along with the XT. The XT is part paying for the XTX when its sold on.

The Tech Support phone call regarding my XTX, this was good!

I have just got off of the phone from OcUK Tech Support who informed me that the issue is with my Catalyst driver. Apparently the NEW ATI Catalyst Control Centre 6.2's DO NOT support the X1900 series cards. I tried to tell him the 6.1's didnt but the new 6.2's did but I dont think he was convinced. Go over to ATI and take a look for yourself, it is shown in the spec for the 6.2's to support X1900 series cards.

Then I was told it was the .net drivers I have installed. They need to be v1.1 he told me. I had v1.1 then also installed v2.0. I am then told thats your problem. I tried to tell him I had an X1900 XT previously to the XTX and that card worked 100% fine on the same setup and that temps were not an issue. I dont think I convinced him though.

I then went back the original query with the temperature of the XTX card. When hitting 79 Degrees C in 3D mode the card throws a wobbly and the screen goes black, monitor goes into standby and my pc locks me out. I think we finally established that this was a heat issue.

The bottom line is that the card is in for RMA'ing. How difficult was that?
 
ChrisUK said:
My system is overclocked and high spec in every way so that isn't the issue.
Click to expand...

Have you tryed it without your cpu and memory overclocked ?..It don't matter how high spec your system is..High spec means nothing if it's overclocked it's not going be as stable as running at it's default speed..

And your system locking out with still being able to hear the sound is want you normally get by something being overclocked to high.

Putting your cpu and memory back to default speeds should been the first thing you should have tryed.
 
I have tried my cpu and memory back at its default speeds when I initially noticed the problem.

The XT being slightly slower speed than the XTX works fine. As I siad it is the temp which is the problem here. The XTX runs fine in COD2 for a short while, its just that when it reaches 79 Degrees C it kicks off. The XTX runs perfect in Windows 2D mode, its just in 3D at 79 Degrees.

Take the XTX out and put my XT in and the temps can go as high as they like (95 Degrees is fine) and the system wont crash.

If it was the o/c which was causing it then the XT card I'm sure would run into problems to be honest. The Pci-e bus etc is overclocked too.

My supply is an Antec Truepower 550W and thats never caused any issues before. The board is an ASUS P5WD2-E Premium. Memory is OCZ DDR2 PC4200 @ 813Mhz. CPU is Intel P4 3.73Ghz EE at only 4.2Ghz and cooled by an Asetek Waterchill Extreme.

Everything back to default and the XTX still fails at 79 Degrees! It's the card itself which has the problem not my system, that I'm sure of.
 
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