• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

X1900XT-X Graphics Problem - HELP

Nelly

Nelly

Nelly

Soldato
Joined
19 Dec 2003
Posts
7,298
Location
Grimsby, UK
Exactly a month ago 27th Feb, I bought this Connect 3D X1900XT-X, since friday I have had multi coloured lines going vertical in EverQuest constantly, thinking it was just a problem with this game, I tried Wolfenstein:ET that was even worse, I was using Cat 6.2 so I tried 6.3's & still the same, tried enabling Vert Sync as well as off etc.

Is this an Rma job, a week with no pc nightmare - wonder if they will let me order a new one paying postage including buying other stuff?

Could it be something else causing it, everything is fine on 2D i.e Windows Desktop, Microsoft Word etc.

See pics below....
 
Last edited:
Well, I got an Rma sorted this afternoon - so I will be without my pc for a week now, just curious Connect 3D cards arent cheaper because they dont go through same quality control or anything are they? it just worrys me that a card that is exactly 1 month old is knackered already - no overclocks etc, looking at it with a sensible attitude I'm guessing it was just bad luck 1 in 100 or whatever.

Also when I did the Rma I did ask if I made an order for a new card - yes paying delivery costs & adding on an opteron 170 + OCZ 2GB (2 x 1GB) PC4000 Dual Channel Platinum Series EB but the guy at OcUK said they woudnt be able to do that, I do understand that they have to test the old card etc, I used to work as a buyer in a purchasing dept when anything went wrong with breakers, contactors etc we used to buy another one & be credited for the faulty ones once the rma was recieved, I'm just wondering if any person can tell me why this cannot be done with my faulty graphics card. :confused:

It's not nice having no pc while they part in question is tested, I had a faulty Asus A8N-Sli Premium turned out to be a duff PCI-E slot & had to wait a week including weekend i.e monday to monday for this, was just thinking I could have a quicker turnaround thats all.

On the good side of things, it just means I dont spend money on some low latency ram & new dual core cpu to the value of £560 which would have been in OcUK's favor! next upgrade probally 18 months away now. :rolleyes:

Not the slightest of a rant, just abit gutted - hopefully if someone from OcUK can explain how things work, would be very greatful.

Thanks,
 
Last edited:
Nelly said:
Well, I got an Rma sorted this afternoon - so I will be without my pc for a week now, just curious Connect 3D cards arent cheaper because they dont go through same quality control or anything are they? it just worrys me that a card that is exactly 1 month old is knackered already - no overclocks etc, looking at it with a sensible attitude I'm guessing it was just bad luck 1 in 100 or whatever.

Also when I did the Rma I did ask if I made an order for a new card - yes paying delivery costs & adding on an opteron 170 + OCZ 2GB (2 x 1GB) PC4000 Dual Channel Platinum Series EB but the guy at OcUK said they woudnt be able to do that, I do understand that they have to test the old card etc, I used to work as a buyer in a purchasing dept when anything went wrong with breakers, contactors etc we used to buy another one & be credited for the faulty ones once the rma was recieved, I'm just wondering if any person can tell me why this cannot be done with my faulty graphics card. :confused:

It's not nice having no pc while they part in question is tested, I had a faulty Asus A8N-Sli Premium turned out to be a duff PCI-E slot & had to wait a week including weekend i.e monday to monday for this, was just thinking I could have a quicker turnaround thats all.

On the good side of things, it just means I dont spend money on some low latency ram & new dual core cpu to the value of £560 which would have been in OcUK's favor! next upgrade probally 18 months away now. :rolleyes:

Not the slightest of a rant, just abit gutted - hopefully if someone from OcUK can explain how things work, would be very greatful.

Thanks,
Click to expand...

They have done that with me last week. Allowed me to RMA and buy a new one then credit card.
 
Ive never had any bad experiences with Connect3D, my last card was by them x800 XT PE wokred flawlessley, and still working now for my mate. :)
 
LoadsaMoney said:
Ive never had any bad experiences with Connect3D, my last card was by them x800 XT PE wokred flawlessley, and still working now for my mate.
Click to expand...

Thats good positive news then, it was my 1st Connect3D card, I had an MSI X800XT PE for 18 months & it's still running fine in a mates PC.

AnastieByte said:
They have done that with me last week. Allowed me to RMA and buy a new one then credit card.
Click to expand...

God this absolutly sucks! why wont they let me! I was going to do good business in there favor letting them having a £560 order? :( :(

Think I'll use my initiative - ring through to sales this time instead of customer support & explain what I want to do, maybe the techie's dont deal with it in that much detail?
 
Last edited:
snow patrol said:
so did they tell you that the rma would take a week?

my connect 3d 1900xtx arrived at ocuk for rma today....wondering how long it will take...!
Click to expand...

Well my mobo took them 2 days to check & next day they despatched so 4 days, they recieved the mobo on the tuesday & despatched on the friday so I didnt recieve the mobo till the monday, hope your lucky & recieve the new graphics card by friday mate you should do hopefully.

What was wrong with your Connect 3D 1900XT-X?? Just curious.
 
Last edited:
Nelly said:
Well my mobo took them 2 days to check & next day they despatched so 4 days, they recieved the mobo on the tuesday & despatched on the friday so I didnt recieve the mobo till the monday, hope your lucky & recieve the new graphics card by friday mate you should do hopefully.

What was wrong with your Connect 3D 1900XT-X?? Just curious.
Click to expand...

loads of red dots on the screen whilst i was booting up and then windows just froze.
 
I have a connect 3d 1900 xt mastercard and 1900xtx, have not had any problems thus far.......
 
Well just to update for anyone interested...

I rang the shop up & they said they will refund me the Connect 3D card once its been returned, I made an order for a few things bought a HIS X1900XT-X & the graphics are running great again, so it was definitly the other card that was screwed.

Cheers,
 
You must log in or register to reply here.
Back
Top Bottom