xbox 360 elite?
- Thread starter beachBOYken
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beachBOYken said:
I know of, including myself, a lot of people who still have launch consoles.
They do fail and if yours does MS will fix it for free (incl. new mobo enhancements). If you want HDMI and a larger HD (for the movie dl service being launched this Autumn) then the Elite is the way. For gaming be happy with your Premium and stop worrying; just enjoy the far superior gaming line up.
Joebob said:The problem is only just being fixed though isn't it and it's been out for well over 18 months already. It was only very recently that MS actually admitted that there is a inherant fault in all systems even though the evidence has been there for quite a long time with some staggering failure rates for any peice of electrical consumer hardware. If you were to buy a retail unit today the chances are it would still be a defective unit so rather than do a recall to fix the problem they have left them on shleves and plan to phase in the new updates over time.
Even though they knew there was a design fault they still insisted on charging people £80+ to return the unit for repair if the 12 month warranty had expired.
I personally think the whole thing is a farse - this isn't some cheap peice of crap electronics from china we are talking about it's an expensive games console made by the biggest company in the world which was rushed to market to gain market share.
I know you have two 360's so i hope you enjoy keeping score of the amount of times you have to return them to MS over the next three years
I see you didn't want to talk about the PS2 laser issue
MS have admitted that there is a problem, as for failure rates could you tell me what they are? AFAIK MS have not released that information so your assumption that the failure rate is "staggering" seems a little strange.
Why do a recall if you can offer an effective repair or replace service and give consumers confidence with a 3 year warranty? I can't think of a decent reason to recall them. I'd be annoyed if mine was recalled, it hasn't failed so why recall it. Of course if there was a health risk that would be different.
MS weren't exactly sitting on massive stocks of units and the publicity surrounding the failures has hardly been good for them so why would they keep churning out defective units if they "knew" what the problem actually was? I can't think of a single logical reason for it. As soon as they had conclusively isolated and found a fix for the problem they would release the improved product (I'd expect a fanfare to go with it too). What possible advantage would there be in delaying the fix?
You don't think £270 is cheap for what you get? I think it is incredibly cheap. Certainly cheaper than a PS3........
Why does it matter if MS are the biggest company in the world? This sounds more like a dislike of MS than a genuine problem with the 360. A free 3 year warranty? Nice one. I hope my release unit does die around Xmas. I'll get a spanking new one with new internals. Sorted
Associate
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dayloon said:
your having a laugh right ?
because we are talking about the 360 - why bring the PS2 into it that problem was about 7 years ago!!! I never bought a launch PS2 and I wasn't using the net as much as I do now. So whilst I heard about a slight problem it had no where near the publicity that the 360 has had. This makes it hard to compare 'like for like' failure rates without official figures from the two companies themselves.VIRII said:I see you didn't want to talk about the PS2 laser issue
Ok, you keep your head in the sand (if that's where it is
) and I will carry on 'assuming' the failure rate is staggering from what i read everyday from multiple sources on the internet. You don't need actual figures to know there is a huge problem.[/quote]Why do a recall if you can offer an effective repair or replace service and give consumers confidence with a 3 year warranty? I can't think of a decent reason to recall them. I'd be annoyed if mine was recalled, it hasn't failed so why recall it. Of course if there was a health risk that would be different.[/quote]alright, fair enough a recall would be over the top but my point is that you are telling me a company with MS's resources couldn't have put this whole saga behind them a lot quicker than 18 months? Tsch...Please!
It's a peice of electronic equipment, not brain surgery... they could have fixed the problem a lot sooner if they actually admitted there was a fault earlier on rather than making statements like "y'know, things break"!!!
yes it is cheaper than a PS3, in many ways. But £270 still isn't peanuts - how much would you have to spend on something before you start to get ****** off that it's faulty?
It matters because they have more resources than anyone else to actually fix the problem for good and quickly. But they didn't they were in denial until recently.Why does it matter if MS are the biggest company in the world? This sounds more like a dislike of MS than a genuine problem with the 360. A free 3 year warranty? Nice one. I hope my release unit does die around Xmas. I'll get a spanking new one with new internals. Sorted
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Soldato
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any idea what the COMPETITOR seller will take of the price of an elite using a 360 premium as part exchange?
No competitors, however subtle.
Zefan.
No competitors, however subtle.
Zefan.
Soldato
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kalanium said:
i was mainly wondering how much they would deduct from the overall cost.
i think £150-£200 would be reasonable i suppose.
i'll probably do that anyway, that or sell it on here, and put the money toward an elite, they look the sex, and would fit with all my other black electronics
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nvm
It had lots and lots and lots of publicity. Bit when a product is good people are not put off by high failure rates, especially if the manufacturer offers a 3 year warranty for free.Joebob said:
I'd think you'd have to know a bit more than hearsay to decide the problem was relatively "huge" or "staggering". What is a "huge" failure rate? 10% 20% 50% ?Joebob said:Ok, you keep your head in the sand (if that's where it is
Do you work in the electronics industry, with latest technologies perhaps in R&D or even better a testing environment? Some things are not that easy to fix at all. Do you think they deliberately avoided trying to fix the issue? Why on earth would any company deliberately try to put out a faulty product......Joebob said:
I'd be mildly annoyed but if I could just return it and exchange it then no big deal. And we can so it's hardly going to be a major issue for me.Joebob said:
Mmmmm because throwing cash at problems is all it ever takes...... MS have a massively successful, not particularly expensive, very good value and enjoyable product that is well supported, being improved and has superb online services which is creating a far more competitive market for gamers. What is there to whine about..... unless you backed the wrong horseJoebob said:
Soldato
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bugger, store trade in is £150 :/ the lower end of my estimate 
anyone want to buy a barely used 360 
to the MM mobile!
(seriously considering it)
anyone want to buy a barely used 360 to the MM mobile!
(seriously considering it)
I agree with Joebob on this, the failure rate is unacceptable and it took them way too long to admit to it and fix it. They spent 18 months denying the problem even existed. Also we have no evidence that their fix has even worked yet so let's not jump the gun here.
Also the extra warranty is only for the 3 red lights and doesn't cover anything else, and Microsoft still won't replace discs that the 360 has scratched (yes it does scratch discs even if you don't move it, especially the samsung drive) and consequently Microsoft are currently being sued over that.
And having a warranty is not as good as having something that doesn't break in the first place, because you lose your 360 for 2-3 weeks, and lose 2-3 weeks of your warranty.
There are also people who did cooling mods on their 360s after the 12 month warranty had expired in the hope of keeping it alive for longer, who now won't qualify for the extra 2 yr warranty.
Also the extra warranty is only for the 3 red lights and doesn't cover anything else, and Microsoft still won't replace discs that the 360 has scratched (yes it does scratch discs even if you don't move it, especially the samsung drive) and consequently Microsoft are currently being sued over that.
And having a warranty is not as good as having something that doesn't break in the first place, because you lose your 360 for 2-3 weeks, and lose 2-3 weeks of your warranty.
There are also people who did cooling mods on their 360s after the 12 month warranty had expired in the hope of keeping it alive for longer, who now won't qualify for the extra 2 yr warranty.