Xbox live update issues

Morba · 29 May 2013 at 15:35

Have purchased a 2nd hand xbox, it connects to the internet fine but will not connect to live.
An update is needed but it won't download it.

I have put the update onto USB and that also doesn't resolve the issue, it actually puts it into a boot loop which is rather annoying.

Couple of error codes get thrown, this is the most recent ones:

3f4b-0000-3000-0903-8007-0468
3f4b-0000-3080-050c-8007-0468

Google and xbox support have nothing for these code at all it seems.

Anyone got any idea what is going wrong?

Soulja · 29 May 2013 at 15:39

Is it quite an old xbox box? Any chance of it having CFW? On some of the old drives it wouldn't let you update XBL due to CFW.

Morba · 29 May 2013 at 15:48

Its a 250gb slim, so shouldn't be that old.

Morba · 29 May 2013 at 15:50

New error:

3f4b-0000-3080-0504-d000-0185

this one suggests the HDD isn't present, even though I know it is and can see it in settings. Will follow the steps on this one a moment.

Morba · 29 May 2013 at 16:06

Ok update via usb results in a boot loop

update from live is now actually downloading, but then giving the error above which removing and readding the hdd does nothing

Morba · 29 May 2013 at 16:16

3f4b-0000-3080-0505-8007-0468

Little change, but another new one.

Morba · 29 May 2013 at 16:27

Now I just have a red light on the power button

Dannyb01y · 29 May 2013 at 16:38

Have you tried taking the hard drive out and reseating it, and all the cables in light of the red light?

Where did you buy it from out of curiosity?

Morba · 29 May 2013 at 17:03

Yeah, reseated and no change. a reboot sorted the red light.

Bought it from MM on here. The seller is aware i'm having a few issues but I'm happy to try and resolve where I can

ic1male · 30 May 2013 at 11:28

Have you tried clearing the HDD cache?

http://support.xbox.com/en-US/xbox-360/settings-and-initial-setup/clear-system-cache

Jimbeam3678 · 30 May 2013 at 11:30

When you do the above clear it 3 times, otherwise it doesn't work.

ic1male · 30 May 2013 at 11:33

The error code you're getting has been consistent all along (according to this troubleshooting article).

http://forums.xbox.com/xbox_forums/xbox_support/f/7/t/166045.aspx

3080 is an error meaning the Xbox needs a system update prior to the one it's attempting to download. MS provide a link in that document ^^ to download a version for 3080. Try that.

Although their 3080 is the second group of digits and in yours it's the third. Still, I hope it works for you.

Morba · 30 May 2013 at 15:02

Ah cool, i'll give that version a try later and see what happens.

Thanks

ic1male · 30 May 2013 at 15:11

Solution 8 is the one I'd try (in case you were wondering what I was on about - the page is pretty long)

Morba · 30 May 2013 at 16:42

Yeah

If that doesn't work then I'll speak to the seller about returning. Nightmare for both of us lol

Morba · 30 May 2013 at 19:33

Nope, that update does nothing at all. plug usb in, turn on xbox..... loads to profile screen. It's like the update isn't even there.

put newest update on usb, insert and turn on - tries to install update.

Then it red buttoned on me with code E68

ic1male · 30 May 2013 at 19:55

What version of the dashboard are you currently on with it?

Morba · 30 May 2013 at 19:59

2.0.16203.0

ic1male · 30 May 2013 at 20:02

Morba said:
2.0.16203.0

That's the latest one. Wonder what it's trying to update to?

Morba · 30 May 2013 at 20:03

That's bloody odd then! I've done the cache clearing before usb update also