XFX ARE PANTS RMA

[TrojanWhore]

Had lots of bother with XFX in the past, will never go near them again. Now have BFG only cards , dont laugh.

no more upgrades for you then cheers BestBuy/nvidia

this thread makes me glad I never had to RMA my old 260gtx XXX
(and no, i'm not trying to communicate my affection for the users of this forum, XXX was the model!)

Trojan

 

[FallshirmjAEger]

(and no, i'm not trying to communicate my affection for the users of this forum, XXX was the model!)
Trojan

And here was me thinking I was getting some affection at last

Anyways, after the BFG debacle, I decided to grab an evga card. The advanced RMA process sounds pretty promising, and since they are a well established company, actually i won't say it incase I jinx it.

 

[Skyrocket]

+1 also.

"Local shop" that has "moved or closed down", so you bought it off eBay yeah?

XFX were fine with my RMA so *shrug*

+1 bought the card of ebay. And hes come here to whinge.

 

[Lunatic Dreyfus]

Oh this thread looks like a lovely read.

I've a 6850 waiting to RMA'd, providing my Sapphire replacement works and doesn't point the fault somewhere else...

Never done it before, and it's an XFX card.

 

[Stormar]

well i can,t see why everyone is saying i never buy a xfx card again etc,this is 1 person who has had a problem,don,t matter what make of card or product you buy there will always be a few unhappy customers,i have had problems with other card suppliers in the past its not just xfx.

 

[Phlebas]

I thought uk law stated that new items sold must have a minimum warranty period, and that at the end of the day the manufacturer is responsible for this, and at no point is the retailer 100% responsible for warranties

No, there is no UK law that states that items must have warranties. Under the Sale of Goods Act your contract is with the retailer, not the manufacturer. However, if a manufacturer voluntarily offers a warranty then it becomes legally binding on them although only to the extent that the warranty specifies (eg it may only cover certain types of fault, may only cover replacement parts but not labour, etc)

 

[MumboJumbo]

I'm curious. Say my psu I 've bought from ocuk dies on me. I don't posses the recite any more so what happens when I ring up ocuk? Do they have the date of purchase stored on their own systems or would they refuse my RMA because I can't prove when I bought it?

 

[hideki]

tbh I didn't have any problems RMA'ing a card to XFX. It was done through the retailer, and I opted for a refund rather than a replacement. The retailer had to test the item first then send it back to XFX. although not the swiftest RMA Ive had.

Very good RMA experiences Ive had with companies like Western Digital and APC. All done through the web, they quickly send me a replacement before collecting the broken item.