Commissario
When you first set up 2FA on your forum account, you'll have been offered a set of backup codes. You can use these codes to get back into your account if you have a problem with the authentication method. If you change your phone and don't transfer it over, if you delete the app, or if anything else happen to cause you problems with the authenticator, these backup codes can help get you back into your account quickly and easily without having to contact us.
We know from experience that many people don't save these backup codes or they forget where they've saved them or they save them on their phone, which they then wipe when they upgrade. Or they put them in a text document on their PC and promptly forget about them.
Please, please make sure you've got a copy of the backup codes for your account and that you know where they are.
Click on your name in the top right, select Password and security, click the change button next to Two-step verification, enter your password when prompted and then click the Manage button next to Backup codes.
Take a copy of these codes, save them somewhere that they're accessible. Save them to your One Drive, your Google Drive, your iCloud. If you have a password manager, save them in the 'notes' section of your OcUK account. If you just save passwords on a text document somewhere, save them in there as well. If you have a 'contacts' app that syncs with the cloud, save them under your own name. Put them on the USB stick you have hanging from your keyring.
I'm sure you get the idea here, save these codes somewhere safe where you can access them on multiple devices.
Also check this while you're in your account settings.
This will not just benefit you recovering your account on the OcUK forum. When you set up 2FA anywhere, you should be offered backup codes. Save them. If you lose your 2FA authenticator for any reason, you'll need to contact every single place you have 2FA enabled to recover your account which will be a major pain in the arse. For your own sanity, always save 2FA backup codes when offered by any site.
We know from experience that many people don't save these backup codes or they forget where they've saved them or they save them on their phone, which they then wipe when they upgrade. Or they put them in a text document on their PC and promptly forget about them.
Please, please make sure you've got a copy of the backup codes for your account and that you know where they are.
Click on your name in the top right, select Password and security, click the change button next to Two-step verification, enter your password when prompted and then click the Manage button next to Backup codes.
Take a copy of these codes, save them somewhere that they're accessible. Save them to your One Drive, your Google Drive, your iCloud. If you have a password manager, save them in the 'notes' section of your OcUK account. If you just save passwords on a text document somewhere, save them in there as well. If you have a 'contacts' app that syncs with the cloud, save them under your own name. Put them on the USB stick you have hanging from your keyring.
I'm sure you get the idea here, save these codes somewhere safe where you can access them on multiple devices.
Also check this while you're in your account settings.
This will not just benefit you recovering your account on the OcUK forum. When you set up 2FA anywhere, you should be offered backup codes. Save them. If you lose your 2FA authenticator for any reason, you'll need to contact every single place you have 2FA enabled to recover your account which will be a major pain in the arse. For your own sanity, always save 2FA backup codes when offered by any site.
