Youtube problem

Sliver · 19 Feb 2018 at 20:52

I've had an account with them for years. Recently my computer went off for repair and now I can't sign in to my old account and have had to create a new one. Is there a way of logging back into my old account?

Diddums · 19 Feb 2018 at 20:53

Recover your password?

FoxEye · 19 Feb 2018 at 20:54

I never use lmgtfy... but seriously, have you googled "Youtube account recovery" and found no results?

Sliver · 19 Feb 2018 at 21:06

I give up. Nothing works. It keeps asking for my email address and then refuses it. I've tried my old email too and it refuses that. I've started a new channel so no big deal. Just means I've lost my subscribers and uploaded videos.

FoxEye · 19 Feb 2018 at 21:07

Sliver said:
I give up. Nothing works. It keeps asking for my email address and then refuses it. I've tried my old email too and it refuses that. I've started a new channel so no big deal. Just means I've lost my subscribers and uploaded videos.

What about contacting Youtube customer services?

Sliver · 19 Feb 2018 at 21:22

Fixed. I had to send google my phone number and they then sent me a code. I typed in the code and presto ! I have my channel back. One thing I'll say is the process could have been much easier if they just emailed my details.