z-5500 Sub

DX24 · 20 Feb 2011 at 23:32

Hi All

My logitech z-5500 Sub is broken I've changed the fuse no problem there just not sure if replacing the Control Pod will do anything or a new Sub is needed.

Cheers
Bradley

Charlie Bravo · 21 Feb 2011 at 00:35

Contact Logitech. The majority of us on here that have had dealings with them have found them to be very helpful indeed.

DX24 · 22 Feb 2011 at 00:17

Thanks a lot CB

I've got a Xonar D2X with these Speakers and on another site someone was saying going to the Xonar MCE folder and change the settings there.

The thing is i can get into the settings but the Htm page won't let me click on options to change anything like allow Sub Woofer Output.

Charlie Bravo · 22 Feb 2011 at 00:53

Will they work with the onboard sound from your motherboard? Thats what I would check to rule out the Xonar being at fault.

Search the forum for Logitech Customer Services, many of us have had things replaced free of charge.

sunlitsix · 22 Feb 2011 at 01:46

When i had problems with my z5500's they sent me a complete new set out for free. :cool:

Kanpai · 23 Feb 2011 at 11:28

sunlitsix said:
When i had problems with my z5500's they sent me a complete new set out for free.

I had a faulty control pod so called them to ask if they can sell me a control pod. They replied giving me a tracking number and was shocked to see the package weight was 27kg. Emailed them again asking them what they sent me, turns out a brand new system. Amazing!

DX24 · 11 Mar 2011 at 22:36

I sent Logitech a Email today so they should replace the system looks like.

This might sound stupid though will they take the old system back and will i have to box it up once it is picked up.

Thanks for the replies.
DX24

sunlitsix · 11 Mar 2011 at 23:05

I've still got my old system in the loft, they didn't even mention collecting it just sent a new set out to me. This was afew years ago now but I can't imagine them wanting the old set back?

DX24 · 12 Mar 2011 at 00:26

I see what your saying.