Z5400 replacement questions??

dannyjo22 · 19 Jun 2007 at 18:07

I'm currently in the process of getting a bad set of Z5400's replaced. The banging has now got to drum levels. A wiggle of the cables in the control box and it goes away. But when it kicks back in Boom!

Now I notice Logitech no longer do this model.

Anyone else replaced a set recently?

What will they offer me, repair, recon set or do you think it will be possible for me to pay a few quid extra and upgrade to the Z5500 set?

willhub · 19 Jun 2007 at 19:02

dannyjo22 said:
I'm currently in the process of getting a bad set of Z5400's replaced. The banging has now got to drum levels. A wiggle of the cables in the control box and it goes away. But when it kicks back in Boom!

Now I notice Logitech no longer do this model.

Anyone else replaced a set recently?

What will they offer me, repair, recon set or do you think it will be possible for me to pay a few quid extra and upgrade to the Z5500 set?

I think they'll ship your the Z5500.

dannyjo22 · 19 Jun 2007 at 19:07

willhub said:
I think they'll ship your the Z5500.

Will it cost me more do you think? I've always wished I bought those in the first place. At the time I didnt have room for the larger sub.

I dont mind paying the extra just to be able to turn the power on a set of speakers without already wincing waiting for the boom.

willhub · 19 Jun 2007 at 19:10

dannyjo22 said:
Will it cost me more do you think? I've always wished I bought those in the first place. At the time I didnt have room for the larger sub.

I dont mind paying the extra just to be able to turn the power on a set of speakers without already wincing waiting for the boom.

Well when I RMA'd my speakers, Logitech payed for postage both ways, took like a month tho.

dannyjo22 · 19 Jun 2007 at 19:22

willhub said:
Well when I RMA'd my speakers, Logitech payed for postage both ways, took like a month tho.

Yeah thats what put me off sending them back for so long. They are my only speakers for the 360 but I've got to the point where I really must get them back

willhub · 19 Jun 2007 at 19:23

dannyjo22 said:
Yeah thats what put me off sending them back for so long. They are my only speakers for the 360 but I've got to the point where I really must get them back

What I did when I was withought my Z5500's was using my parents Mini Hi-Fi from downstairs

dannyjo22 · 20 Jun 2007 at 18:11

They are sending me a set of Z5500's that should be here monday or tuesday!

When they mentioned sending my old set to Switzerland, I said they mentioned picking them up. Not me paying to send about 20 kilos to switzerland. At which point the women said they would be back intouch about collection, although she didnt sound convincing that they even cared about getting them back.

They offered me Z5450's which I turned down due to the wireless rear speakers.

willhub · 20 Jun 2007 at 18:13

dannyjo22 said:
They are sending me a set of Z5500's that should be here monday or tuesday!

When they mentioned sending my old set to Switzerland, I said they mentioned picking them up. Not me paying to send about 20 kilos to switzerland. At which point the women said they would be back intouch about collection, although she didnt sound convincing that they even cared about getting them back.

They offered me Z5450's which I turned down due to the wireless rear speakers.

A UPS Van came to pick my broken Z5500 up which was shipped to somewere in Germany, infact my replacement set came with a German or US looking plug :confused:

dannyjo22 · 20 Jun 2007 at 18:51

willhub said:
A UPS Van came to pick my broken Z5500 up which was shipped to somewere in Germany, infact my replacement set came with a German or US looking plug

She mentioned UPS delivering but did not mention them picking them up. She was under the impression I was gonna post them myself and at around what 20 kilo's plus? that aint gonna happen.

I will await there mail telling me when they want to pick them up, but somehow I get the feeling they won't bother. Cheaper to write them off than pick them up as the Z5400's aren't sold anymore anyway.

Rofflay · 22 Jun 2007 at 04:50

lol i decided to rma a set of z-5500 as the cable was faulty bad hissing until u play with it to get it working but meh too much troulbe i got the same post to switzerland crap but only post the cables which i was to cut off as proof they would not be used.

i did nothing phoned them around a month later asked where my new set was expecting them to say they did not recieve my old cables but hurrah they arrived the next day.

i now sit pretty with 2 sets of z-5500

willhub · 22 Jun 2007 at 06:33

Logitech gave me links to print out the post details to send mine back, I wonder if Logitech would actually care if I did not send mine back?, I mean they sent the replacement first lol, most companys expect you to send stuff in before they send something back

dannyjo22 · 25 Jun 2007 at 19:27

New speakers came today, just spent about 2 hours trying to get them to work. Brand new set, well happy. The audio leads between the control box and PC were faulty though. I was only getting one channel from the front speakers. Plugged another set in fine.

Can't be bothered to complain as they have sent me a new set for nothing

I thought the sub on the 5400's was big but I now have a footrest.

willhub · 25 Jun 2007 at 19:30

dannyjo22 said:
New speakers came today, just spent about 2 hours trying to get them to work. Brand new set, well happy. The audio leads between the control box and PC were faulty though. I was only getting one channel from the front speakers. Plugged another set in fine.

Can't be bothered to complain as they have sent me a new set for nothing

I thought the sub on the 5400's was big but I now have a footrest.

What do you think of the Z5500? Do you find the bass allot louder than on the Z5400?

dannyjo22 · 25 Jun 2007 at 19:46

willhub said:
What do you think of the Z5500? Do you find the bass allot louder than on the Z5400?

I always turn the sub right down to 1 bar. But on these I can stand more because it just seems a cleaner sound. At the minute I have just set up the front and center speakers so can't really judge whether the sound overall is better. If it is I dont think the gap is a huge as I imagined for the extra cost. If anything the sub is much better but i'm not sure the sound i'm getting out the sats is any better at all.

Very nice though for my occasional music listening on the pc and xbox. Well happy.

willhub · 26 Jun 2007 at 09:14

I always find that on some of the songs I like, there never can be too much bass and I find myself pushing the sub to its limit and I still feel the Z5500 is not loud enough, i'm going to have to buy a second one for the bass haha