Zotac RMA experience

[matt1]

Really great to read something positive, most RMA experiences sound pretty disappointing. It would be good to have a list of good guy manufacturers in terms of warranty/RMA or has this be done before? Will be considering Zotac for my next card more so now.

 

[Mr_Sukebe]

I had a Zotac 1070 fail on my roughly 18 months ago. No issues at all and ended up upgrading to a 1080, again choosing Zotac, primarily for their 5 year warranty.

 

[Nelly]

@daveblah I've just come across this from July 2017 >> https://www.zotac.com/us/gb/news/entatech-uk-product-warranty-now-covered-zotac-uk-directly

Was this the address that you had to use to deal with your Zotac RMA?

ZOTAC RMA Centre
Unit 22 Bilton Industrial Estate
Lovelace Road, Bracknell
Berkshire RG12 8YT
United Kingdom
Tel : +44 (0) 1344 868688
Email : [email protected]

That is very odd, the address is different from one I posted 2 years ago in 2016.

https://forums.overclockers.co.uk/threads/anyone-used-zotacs-rma.18739231/page-2

RMA Administration Team
Zotac Euro Service and Support
Unit 12, Headley Park 10
Headley Road East
Woodley, Reading
RG5 4SW
United Kingdom
Tel: +44-(0)1189 272233
Fax: +44-(0)1189 272299

I found the above address from the link below.

https://www.hotukdeals.com/discussions/has-anyone-rmaed-a-faulty-graphics-card-to-zotac-2238942

Hmmm @Jimdelta82 posted on 31 May 2018 about his great experience with Zotac UK RMA and I asked him is Zotac UK RMA base address still the same in Woodley, Reading and he said yes.

I've just rang the 01344 number and got through to Zotac Technical Support and they confirmed that the Unit 22 Bilton Industrial Estate address is correct. So I then also tried the 01189 number and it said: "sorry this number is not recognized, please check the number and try again".

 

[AthlonXP1800]

I've just rang the 01344 number and got through to Zotac Technical Support and they confirmed that the Unit 22 Bilton Industrial Estate address is correct. So I then also tried the 01189 number and it said: "sorry this number is not recognized, please check the number and try again".

Ah thank you very much, I will edit my 2 years old post with both old and new address.

 

[dessimpson]

I replaced my Zotac 1080ti through RMA. Although I did it via OCUK.
Got a new replacement card and this was when the prices were a bit bonkers.

 

[orbitalwalsh]

remember entatech were their distribution but they were taken over by GNR , seem they still tell you to go via reseller directly unless its through distribution - thought hopefully they now allow direct ?

 

[Unrivaledx21]

I had a zotac card from 2014 an it died 2 weeks ago as well ironically. I got told too bad though as I bought my card in the US and the warranty was only 3 years having bought there an not here in the UK.